• Report: #1135822

Complaint Review: Union Plumbing - Las Vegas, NV

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  • Submitted: Wed, April 02, 2014
  • Updated: Wed, April 02, 2014

  • Reported By: chgonancye — Henderson Nevada
Union Plumbing - Las Vegas, NV
Las Vegas, Nevada USA
  • Phone: 702-597-9554
  • Web:
  • Category: Plumbing

Union Plumbing - Las Vegas, NV Only Service Provider for Sears Hot Water Tanks This Company has the Rudest and Most Disrepectful Service People I have ever encountered! Amazed that Sears only has this company for install. Las Vegas Nevada

*UPDATE Employee: Sears Cares

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Do Not Order a Hot Water Heater from Sears.  This is the only Company they use in Southern Nevada.  There practices are very suspect with extra charging without total explanation.  When asked details and a few minutes to compare charges the Service Person gets loud, rude, disrepectful and talks over you.  Never use them.  P.S.  I still have to do battle with Sears to get credit immediately for the Water Heater never installed. 

This report was posted on Ripoff Report on 04/02/2014 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Union-Plumbing-Las-Vegas-NV/Las-Vegas-Nevada/Union-Plumbing-Las-Vegas-NV-Only-Service-Provider-for-Sears-Hot-Water-Tanks-This-Compa-1135822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Sears Cares

AUTHOR: Sears Cares - ()

Hello chgonancye!

My name is Liz and I am with the Sears Cares escalations team. We are terribly sorry for the troubles you have been experiencing with your water heater purchase.  From your post we can see that we certainly have let you down and would like to offer some assistance.  We would like the opportunity to speak with you to ensure the problems with your water heater are addressed and hopefully restore your faith in Sears. At your earliest convenience please send the following information – contact #, the name and phone # used at time of purchase, as well as the screen name that you have been assigned to reference your post (chgonancye), to smadvisor@searshc.com. We look forward to speaking with you.

Thank you,

Liz R.
Social Media Moderator
Sears Social Media Support

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