- Report: #24476
Complaint Review: United Air Comfort, Inc.
| United Air Comfort, Inc. 5821 N. Andrews Way, Ft. Lauderdale, FL 33309
Ft. Lauderdale, Florida U.S.A. |
|
United Air Comfort, Inc. It is a SCAM carried out in multiple tricks to ripoff people-big time ripoff rip off scam con artists Ft. Lauderdale Florida
*Consumer Suggestion: file with attorney general or texas residential construction commission
*UPDATE EX-employee responds: tom you have made some good points, well, where waiting
*UPDATE EX-employee responds: Until I hooked up with United, My license was clean. NOW.. It has been blotted,smudged, etc.
*Consumer Comment: Setting a minimum pound charge seems to make up for the un-accounted for gas.
*UPDATE Employee: I am with you Tom
*UPDATE Employee: IN FOR A WAKE UP CALL
*Consumer Comment: They need to be indicted on criminal, civil, and federal charges!!!
*UPDATE Employee: WAKE-UP PEOPLE ..Mark Berch and his two brothers are about. MONEY, MONEY, MONEY
*UPDATE Employee: This was real work
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I told them to perform the service as indicated in their company ad. One of them went up the attic and came down after two minutes to tell me that tapes are loose on two air duct joints. I asked him to tape them up. He handed me a paper to say that he needs work authorization. On the paper it listed the service cost of $29.
So I signed the paper. Afterwards, the two men worked for a while inside and then went outside. They told me that one of the A/C units wall needs to be cleaned and he told me that he is going to do that free of charge. I told him that if the service is not covered by the $29 ad I don't want it for free but I need to know how much more than $29 I need to pay.
AT that time one of them told me that the charge at that time is already $250. I was shocked and told him I do not understand how a $29-service plus taping two air duct joints can amount to $250. I started to suspect at that time that I have been scammed. I immediately told the men to stop and conclude the business. I told them that I would not agree to the $250 charge for the $29-advertised service plus the taping of two air duct joints.
I asked them to take the $29 for the service we agreed upon in and go through their company office for the charges for the taping of two air duct joints I agreed. The two men sit outside of my home for a while making phone calls and writing on a pad.
When they left, I found a paper at my door. It is the same paper that had the $29-service on it and I signed, except they have added a whole bunch of other items that I have no idea what they are. These items were not there when I signed the paper.
They added these items after I signed the contract! And the charge they wrote down is $667! For the $29 advertised service I requested plus taping of two air duct joints? I called the company twice to resolve this issue.
The first time they put me on hold three times (by a man with a deep voice) after hearing my phone number. He never returned after the third hold. When I called the second time, I talked to their customer service manager. I told her this seems to be a scam to be.
The woman told me that the $29 is for one unit and I have three units. I told her, the ad does not say anything about the number of units. It just says A/C TUNE-UP $29. The woman asked if I think the $29 for three units is fair.
I asked her to tell me what she thinks is a fair charge. She asked me to come up with the number. I told her it is $29 since it is advertised in paper. She told me 'see you in court' and hung up.
Feng
Lewisville, Texas
This report was posted on Ripoff Report on 07/12/2002 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-Air-Comfort-Inc/Ft-Lauderdale-Florida-33309/United-Air-Comfort-Inc-It-is-a-SCAM-carried-out-in-multiple-tricks-to-ripoff-people-big-24476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
file with attorney general or texas residential construction commission
AUTHOR: Randy - (U.S.A.)
SUBMITTED: Wednesday, January 07, 2004
letter received from Carlos Ibaflez public information office of attorney general of texas 12/30/03.
#2 UPDATE EX-employee responds
tom you have made some good points, well, where waiting
AUTHOR: John - (U.S.A.)
SUBMITTED: Tuesday, December 23, 2003
so can you give us an idia when and where
and how we can get a copy of this tape
tom we all suport you and this tape could help all of the coustmers and employees that have made the mistake of working there
#3 UPDATE EX-employee responds
Until I hooked up with United, My license was clean. NOW.. It has been blotted,smudged, etc.
AUTHOR: Lew - (U.S.A.)
SUBMITTED: Wednesday, December 17, 2003
#4 Consumer Comment
Setting a minimum pound charge seems to make up for the un-accounted for gas.
AUTHOR: Randy - (U.S.A.)
SUBMITTED: Saturday, December 13, 2003
Tom, just a question, what's is wrong with setting a company policy that says if you break out the refrigerant, that the minimum charge is 3 pounds?
Now if you're saying (everybody) needs 3 pounds, that's wrong, and bad business.
I have done an experiment with my techs and asked them to write the pounds of refrigerant billed to the customer on the side of the 30 pound drum "box" every time it was used.
In most every case, we were only charging for 15 to 20 pounds out of a 30 pound drum.
Setting a minimum pound charge seems to make up for the un-accounted for gas.
And yes-- there is a mark-up, you need make money to be in business, to have employees' so they can pay taxes, to rebuild Iraq.
#5 UPDATE Employee
I am with you Tom
AUTHOR: Tech - (U.S.A.)
SUBMITTED: Thursday, September 11, 2003
#6 UPDATE Employee
IN FOR A WAKE UP CALL
AUTHOR: TOM - (U.S.A.)
SUBMITTED: Saturday, September 06, 2003
SOME STARS INCLUDE: MARK BERCH, IAN BERCH, MATT KNEMEYER. SOME VIDEOS CONTAIN VERY IN YOUR FACE THINGS THAT WOULD MAKE YOU SICK.
I HAVE SPOKEN TO MY ATTORNY, AND HE HAS THE GREEN LIGHT TO SEND IT TO DATELINE AND 20/20. WE ARE WAITING FOR THE FINAL GREEN LIGHT ON THE LOCALS. I WILL TELL YOU ONE THING MARK...YOU KNOW WHO I AM, AND YOU KNOW THAT WHEN I SAY I WILL DO SOMETHING....IT WILL BE DONE. AND TO THINK, ALL YOU HAD TO DO WAS CALL ME!!
ALSO...JUST SO YOU CAN SLEEP AT NIGHT MARK, ITS NOT ABOUT MONEY AND WE ALL KNOW THATS WHAT IT ALL COMES DOWN TO. ABOUT THE TAPES, DO YOU REMEBER THE TIME YOU SAID " EVERYBODY NEEDS 3 POUNDS" WELL ITS ON THERE TOO. JUST GOES TO SHOW YOU THAT YOU JUST PISSED THE WRONG MANAGER OFF!!
MARK, ARE YOU THAT WEAK.... YOU DID NOT HAVE THE BALLS TO CALL AND TELL ME THAT YOU WERE CLOSING US DOWN, I HAVE GIVEN YOU ALOT OF MY TIME AND YOU SAY THINKS TO ME AND MY TECHS BY SENDING A HALF ASS MANAGER OVER TO ONE OF THE MOST HIGH TECH SHOPS YOU HAVE TO SHUT US DOWN.
Y THE WAY.... I HAD TO TELL HIM HOW TO SHUT ME DOWN. ONE MORE THING ... I WILL HELP ON THE WINDOW SIDE TOO! IF YOU DONT WANT MY HELP, YOU WILL HAVE TO FIRE MOST OF YOUR CREW! DO YOU KNOW WHY THEY TELL ME THE THINGS THEY DO? TRUST... I DONT LIE. I DO WHAT I SAY I WILL DO. THE TIME HAS COME FOR YOU TO STOP AND THINK BEFORE YOU DO!
#7 Consumer Comment
They need to be indicted on criminal, civil, and federal charges!!!
AUTHOR: Randy - (U.S.A.)
SUBMITTED: Tuesday, September 02, 2003
#8 UPDATE Employee
WAKE-UP PEOPLE ..Mark Berch and his two brothers are about. MONEY, MONEY, MONEY
AUTHOR: john - (U.S.A.)
SUBMITTED: Tuesday, December 10, 2002
As far as them adding to the contract after you sighned it. I don't beleve it. I would like to see your carbon copy without all that other stuff. If your copy is blank, then I will believe you. United Air Comfort teaches it's techs to be fair and honest. That is not to say that some bad ones may have slipped through the cracks. but that is the case in all home services.

