- Report: #24476
Report - Rebuttal - Arbitrate
Complaint Review: United Air Comfort, Inc.
United Air Comfort, Inc.5821 N. Andrews Way, Ft. Lauderdale, FL 33309 Ft. Lauderdale, Florida U.S.A.
United Air Comfort, Inc. It is a SCAM carried out in multiple tricks to ripoff people-big time ripoff rip off scam con artists Ft. Lauderdale Florida
*Consumer Suggestion: file with attorney general or texas residential construction commission
*UPDATE EX-employee responds: tom you have made some good points, well, where waiting
*UPDATE EX-employee responds: Until I hooked up with United, My license was clean. NOW.. It has been blotted,smudged, etc.
*Consumer Comment: Setting a minimum pound charge seems to make up for the un-accounted for gas.
*UPDATE Employee: I am with you Tom
*UPDATE Employee: IN FOR A WAKE UP CALL
*Consumer Comment: They need to be indicted on criminal, civil, and federal charges!!!
*UPDATE Employee: WAKE-UP PEOPLE ..Mark Berch and his two brothers are about. MONEY, MONEY, MONEY
*UPDATE Employee: This was real work
I told them to perform the service as indicated in their company ad. One of them went up the attic and came down after two minutes to tell me that tapes are loose on two air duct joints. I asked him to tape them up. He handed me a paper to say that he needs work authorization. On the paper it listed the service cost of $29.
So I signed the paper. Afterwards, the two men worked for a while inside and then went outside. They told me that one of the A/C units wall needs to be cleaned and he told me that he is going to do that free of charge. I told him that if the service is not covered by the $29 ad I don't want it for free but I need to know how much more than $29 I need to pay.
AT that time one of them told me that the charge at that time is already $250. I was shocked and told him I do not understand how a $29-service plus taping two air duct joints can amount to $250. I started to suspect at that time that I have been scammed. I immediately told the men to stop and conclude the business. I told them that I would not agree to the $250 charge for the $29-advertised service plus the taping of two air duct joints.
I asked them to take the $29 for the service we agreed upon in and go through their company office for the charges for the taping of two air duct joints I agreed. The two men sit outside of my home for a while making phone calls and writing on a pad.
When they left, I found a paper at my door. It is the same paper that had the $29-service on it and I signed, except they have added a whole bunch of other items that I have no idea what they are. These items were not there when I signed the paper.
They added these items after I signed the contract! And the charge they wrote down is $667! For the $29 advertised service I requested plus taping of two air duct joints? I called the company twice to resolve this issue.
The first time they put me on hold three times (by a man with a deep voice) after hearing my phone number. He never returned after the third hold. When I called the second time, I talked to their customer service manager. I told her this seems to be a scam to be.
The woman told me that the $29 is for one unit and I have three units. I told her, the ad does not say anything about the number of units. It just says A/C TUNE-UP $29. The woman asked if I think the $29 for three units is fair.
I asked her to tell me what she thinks is a fair charge. She asked me to come up with the number. I told her it is $29 since it is advertised in paper. She told me 'see you in court' and hung up.
This report was posted on Ripoff Report on 07/12/2002 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-Air-Comfort-Inc/Ft-Lauderdale-Florida-33309/United-Air-Comfort-Inc-It-is-a-SCAM-carried-out-in-multiple-tricks-to-ripoff-people-big-24476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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