- Report: #467123
Complaint Review: United Airlines - Pleasant Holidays
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| United Airlines - Pleasant Holidays 2404 Townsgate Road
Westlake Village, California U.S.A. |
|
United Airlines - Pleasant Holidays Excessive charges for changes and cancellations, $450.00 of $1,510.00. Westlake Village California
*Consumer Comment: Lacks detail - but even the brief bits of info allude to not a UA issue
*Consumer Suggestion: Another Confusing ROR
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They kept my downpayment of $450.00. Seats were selling very fast there was 44 days before departure, enough time to re-sell the seats.
They are using AAA Auto club to promote crooked deals. I called because the Auto club was advertising a trip to Kailua-Kona for $349.00 per person, it was more like $503.00 no less.
There cancellation policy is unclear. Overall they are keeping too much of our hard earned money.
Ramona
Los Angeles, California
U.S.A.
This report was posted on Ripoff Report on 07/02/2009 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Airlines-Pleasant-Holidays/Westlake-Village-California-91361/United-Airlines-Pleasant-Holidays-Excessive-charges-for-changes-and-cancellations-450-467123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Lacks detail - but even the brief bits of info allude to not a UA issue
AUTHOR: Pj-chicago/global - (U.S.A.)
SUBMITTED: Monday, July 20, 2009
Further, the references to AAA and to Pleasant Holidays would seem to allude to a likelyhood that you were negotiating a transaction with a 3rd party - NOT United.
Lastly - some insight - the likely "advertised" price discrepancy is due to the additional of taxes and airport fees, etc - I believe almost all advertising is done this way - ticket is $xx; actual purchase price is $xx plus $xx for fees and taxes. Right or wrong - this is how pricing is advertised...
Not that UA is the best - I have had mostly good experiences, some bad, but often rectified immediately and those that weren't were mitigated with a call to their consumer relations...
#2 Consumer Suggestion
Another Confusing ROR
AUTHOR: Karl - (U.S.A.)
SUBMITTED: Saturday, July 18, 2009
