- Report: #467123
Report - Rebuttal - Arbitrate
Complaint Review: United Airlines - Pleasant Holidays
United Airlines - Pleasant Holidays2404 Townsgate Road Westlake Village, California U.S.A.
United Airlines - Pleasant Holidays Excessive charges for changes and cancellations, $450.00 of $1,510.00. Westlake Village California
*Consumer Comment: Lacks detail - but even the brief bits of info allude to not a UA issue
*Consumer Suggestion: Another Confusing ROR
They kept my downpayment of $450.00. Seats were selling very fast there was 44 days before departure, enough time to re-sell the seats.
They are using AAA Auto club to promote crooked deals. I called because the Auto club was advertising a trip to Kailua-Kona for $349.00 per person, it was more like $503.00 no less.
There cancellation policy is unclear. Overall they are keeping too much of our hard earned money.
Los Angeles, California
This report was posted on Ripoff Report on 07/02/2009 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Airlines-Pleasant-Holidays/Westlake-Village-California-91361/United-Airlines-Pleasant-Holidays-Excessive-charges-for-changes-and-cancellations-450-467123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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