- Report: #372750
Report - Rebuttal - Arbitrate
Complaint Review: United Airlines
United Airlineswww.united.com Chicago, Illinois U.S.A.
United Airlines Ripped Me Off Chicago Illinois
*Consumer Comment: It pays to be nice
*Consumer Suggestion: The WHOLE Story
*Consumer Comment: Doesn't make sense ...
*Consumer Suggestion: Comon sense won't help if trying to understand airline fares and fees
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I contacted United Airlines only to find out that they would not give me a refund for the return flight ticket despite the fact that it was a medical emergency. They said that I had to call customer service in order to cancel the ticket. And in order to do any transaction with customer service there was a fee.
After it was all done with I had only a $68 credit which was a fraction of what the ticket cost. I did not use the credit because it actually cost a lot more, with the credit included, to fly back to Hawaii than Hawaiian Airlines. So I took Hawaiian Airlines and the whole thing added an additional $500 cost to my trip back home.
This kind of thing can result in patients leaving before they are advised to by their doctors in order to catch their flights. How can the government allow such a thing to happen? This is highway robbery. Our taxes are used to help these airlines when they have financial problems. But when it comes their turn to help us out they rip us off!
This report was posted on Ripoff Report on 09/14/2008 03:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-Airlines/Chicago-Illinois-60666/United-Airlines-Ripped-Me-Off-Chicago-Illinois-372750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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