• Report: #257958

Complaint Review: United Airlines

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  • Submitted: Sat, June 30, 2007
  • Updated: Tue, December 02, 2008

  • Reported By:indianapolis Indiana
United Airlines
Www.united.com Indianapolis, Indiana U.S.A.

United Airlines More than a canceled flight Ripoff Indianapolis Indiana

*Consumer Comment: Name is too funny

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United Airlines canceled a flight to Washington Dulles which caused a missed connection to Paris. This resulted in a 24 hour delay which resulted in a missed business meeting, missed hotel reservation, missed sleep.

Upon complaint, UA provided a computer generated response that contained nothing more than boilerplated put-offs. The computer generated notices have been continued with four more put-offs. UA does not acknowledge the specific grievances. The signature at the bottom of the computer generated responses is Edmund Kumar. Can you believe that?

Verl
indianapolis, Indiana
U.S.A.

This report was posted on Ripoff Report on 06/30/2007 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Airlines/Indianapolis-Indiana-46206/United-Airlines-More-than-a-canceled-flight-Ripoff-Indianapolis-Indiana-257958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Name is too funny

AUTHOR: Michael - (U.S.A.)

That is funny. I have a feeling they use aliases, but I guarantee that was a real person. They have macros set up where they can pick responses that are pre written to send.
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