- Report: #240267
Report - Rebuttal - Arbitrate
Complaint Review: United Auto Credit Report - UACC
United Auto Credit Report - UACC17752 Sky Park Cir # 150 Irvine, California U.S.A.
United Auto Credit Report - UACC Ripoff Mafia tactics used by incompetents Irvine California
*Author of original report: Check the BBB for your company's score
*UPDATE EX-employee responds: your choice
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The man I was speaking with "Chris" stated "Don't lie to me and try to make me run all over our office for a payment that is not here, bring your payement to our office right now or say goodbye to your car". I hung up on him and called back a few minutes later after I cooled down and spoke with a woman and advised her of my situation, she put me on hold, looked in the safe and found my check. Apparently she did not post the payment in my account as I received threatening voicemails the next day about my payment. I then went to their office in person and brought a printout of the scanned cashed check from my bank which United Auto Credit cashed the day before. The first man I spoke with said the document I brought was fake and that they may have to involve the police on the matter, I invited him to please call the police. Then he asked me if I was driving the car they financed that day. He said I better hand him my keys right now or give them my payment as I stood there. I then told him I would be the one calling the police if they tried to take the car as my payemnts were up to date. Another man came out to see what was going on, then he looked in their computer and said, "oh yes, I see that your payment was made yesterday which is still a day late, you owe us the late fee." I was aghast and explained the situation to him that the check had been in their possession for 30 days and I refused to be penalized because they deposited it a day late. A week later I refinanced my car with another company, not for the reason of lower interest, but just so I could get away from these morons.
I strongly urge anyone who is even considering this company for their auto loan to look elsewhere. You are much better of riding the bus than dealing with these incompetents.
This report was posted on Ripoff Report on 03/22/2007 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Auto-Credit-Report-UACC/Irvine-California-92614/United-Auto-Credit-Report-UACC-Ripoff-Mafia-tactics-used-by-incompetents-Irvine-Californ-240267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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