Complaint Review: United BMW - Roswell Georgia
- United BMW 11458 Alpharetta Highway Roswell, Georgia United States of America
- Phone:
- Web: http://www.unitedbmwonline.com
- Category: Auto Dealer Repairs
United BMW United BMW of Roswell very poor service Roswell, Georgia
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Asked United BMW to install a suspension upgrade kit on a new 2011 BMW.
United BMW only installed half of the parts. The parts they did install were installed incorrectly. They rounded-off a few bolts. A four wheel alignment performed as part of the installation was massively hosed up.
United BMW said that they sold me a different suspension that did only contain half of the parts, but cost the same amount of money.
The service invoice cited the BMW part number of a product United BMW advertised prominently featuring the missing parts.
United BMW asked for another $1,500 to complete the suspension upgrade with all the required parts.
United BMW insisted the four wheel alignment was done correctly even though toe-out was massively out of spec on all four wheels, and there was a .5 degree difference in camber between the two rear wheels.
United BMW billed me ten hours labor to hose up my suspension. A local tire store did the same work and only billed me four hours labor, 2.5 times less.
By the way, check out prestoreviews. PrestoReviews is a company that creates fake positive reviews for auto dealerships (*cough*CAEEDUCKETT4606 et al*/cough).
This report was posted on Ripoff Report on 12/18/2011 08:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/united-bmw/roswell-georgia-30076/united-bmw-united-bmw-of-roswell-very-poor-service-roswell-georgia-810953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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