stuck
  • Report: #309534

Complaint Review: United Bank Card

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, February 16, 2008
  • Updated: Mon, March 03, 2008

  • Reported By:Shepherd Texas
United Bank Card
PO Box 4006 Clinton, New Jersey U.S.A.

United Bank Card They collected $7200.00 from my customer on a credit card, I lost the customer because of it,then they wanted to charge me $168.00 Clinton New Jersey

*UPDATE Employee: resolution

*UPDATE Employee: resolution

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

for cancellation on the transaction. That made me very upset so i cancelled with them and put a stop payment on any further withdrawal's from them out of my account. The then changed there name on the electronic withdrawal and tried to get $1180.00 out of my account. It failed when checked the bank and found it gone so i notified them and they took it back from UBC, they sent me a letter saying they will list it agaist my credit if i didn't pay them. I sent them the letter back with a note that i would be more than happy to pay them if they payed me the $7200.00 they cost me. They are a very under handed co. The amazeing thing is 2 weeks pryor they ran $4300.00 thru with no problem.

Bill
Shepherd, Texas
U.S.A.

This report was posted on Ripoff Report on 02/16/2008 08:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Bank-Card/Clinton-New-Jersey-08809/United-Bank-Card-They-collected-720000-from-my-customer-on-a-credit-card-I-lost-the-cus-309534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on United Bank Card

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

resolution

AUTHOR: Chris Rotondi - (U.S.A.)

This is the second time United Bank Card has attempted to submit a rebuttal. i would appreciate being contacted in order to resolve this issue. I cannot find this merchant in our database any where and wouls appreciate a call in order to resolve this issue.

Chris Rotondi
Director of Support Services
United Bank Card, Inc
53 Frontage Road
Perryville Corporate Park, Bld. III
Hampton, NJ 08827
Tel: 800-201-0461 ext 112
Fax: 908-847-0317
email Crotondi@unitedbankcard.com
Respond to this report!
What's this?

#2 UPDATE Employee

resolution

AUTHOR: Chris Rotondi - (U.S.A.)

It is unfortunate that Mr S----- feels he has had a negative expirience with United Bank Card. I would appreciate any opportunity to address this compaint in a professional manner that would achieve some sort of resolution. this website does not provide that forum however.

A few examples as to why this website does not provide a forum to help resolve any possible miscommunication is because an account number or contact information is not proviced. The complaint that United Bank Card must reply to in order to protect it's good name is broad and offers no information that could help United Bank Card research the complaint and resolve this possible issue.

The little amount of research I am able to put into this complaint leads me to beleive the circumstance described is a risk issue and the transaction had to be validated with the issuer of the cardholders credit card. I would appreciate any other info that can be offered in order to understand more about this complaint
my contact information is below
thank you

Chris Rotondi
Director of Support Services
United Bank Card, Inc
53 Frontage Road
Perryville Corporate Park, Bld. III
Hampton, NJ 08827
Tel: 800-201-0461 ext 112
Fax: 908-847-0317
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory