- Report: #970323
Report - Rebuttal - Arbitrate
Complaint Review: United Car Exchange
United Car ExchangePO Box 504 Iselin, NJ 08830-0504 Iselin, New Jersey United States of America
United Car Exchange Buyer Beware Iselin, New Jersey
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I never heard back so I called the company again today and a women answered the phone and told me it's too bad but I have to wait until the end of Dec to get my money back. Then she told me the car ad was over priced. I told her to talk to your sales department about that because they are the ones that told me to sell the car for more than the blue book value. I should have never signed up with this service. I usually do research online before and for some reason I just never typed in United Car Exchange otherwise I would have gotten a fair warning. I told the women today that I wanted to retract my ad and she said well then you will forfeit getting your money back. I told her I can't have two services trying to sell my car at the same time? She said well I'm sorry but that is our policy. I wasen't even asking for a full refund, I would have been happy with a partial refund. Whatever happened to customer service and trying to make the customer happy? I will warn my friends and family that are selling cars not to use this service.
This report was posted on Ripoff Report on 11/16/2012 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Car-Exchange/Iselin-New-Jersey-08830/United-Car-Exchange-Buyer-Beware-Iselin-New-Jersey-970323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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