- Report: #1147065
Report - Rebuttal - Arbitrate
Complaint Review: United Equipment Sales
United Equipment Sales2523 NE Argyle St Portland, Oregon USA
United Equipment Sales UES UES sold me a non operable pump with massive issues. Portland Oregon
*Author of original report: UES are a ripoff!!
*REBUTTAL Owner of company: Customer refused full refund
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UES sold me a "rebuilt" Putzmeister plaster pump that has been nothing but problems. From day one the pump showed up non operational. The solenoid that actuates the throttle and the pumping mechanism was broken and did not function. There was a 9" long crack in the frame that holds the motor on one side and a 6" long crack on the other side. The mixer would not start because the new starter that they installed while "rebuilding" it did not match the flywheel in the motor so it would just grind. They sent me 2 used plaster hoses when they should have been new. The newly installed fuel fittings leaked diesel fuel all over the place. The trailer lights were not wired and they were not grounded to the chassis either. The manifold was outfitted with an improper fittings, fittings for fire proofing not plastering even though I have emails stating that it would be set up for plastering. The remote control switch was broken and part of it was missing. All of these issues were aparent when I took delivery of the pump, there have been lots more show up since I have had the pump for a couple weeks now. When the pump was delivered I notified UES of these issues and they treated me like I was crazy. I had to send them emails and take it to a mechanic just to get them to listen to me about these issues. They have refused to fix these isses, or compensate me for the costs that I have spent on this pump. I have asked for nothing more than to be reinburced for the costs that I have spent, nothing more. They have refused to provide me with a functioning pump like our sales agreement says that they would, in the time frame that the agreement states. To top it all off they have not provided me with a title only a bill of sale and it took 4 weeks just to get that! UES is not a company that I would recomed to anybody. I should never have purchased anything from them.
This report was posted on Ripoff Report on 05/15/2014 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Equipment-Sales/Portland-Oregon-97211/United-Equipment-Sales-UES-UES-sold-me-a-non-operable-pump-with-massive-issues-Portland-1147065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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