- Report: #26528
Report - Rebuttal - Arbitrate
Complaint Review: United Financial aka CCPC aka Benefitz aka Titanium Blue aka First Capital Consumers
United Financial aka CCPC aka Benefitz aka Titanium Blue aka First Capital ConsumersPO Box 935 Bel Air, Maryland U.S.A.
United Financial, CCPC, Benefitz, Titanium Blue, First Capital Consumers ONE IN THE SAME ALL AKA'S ripoff deceptive company Customer Service Rep out & out LIED! Bel Air Maryland *UPDATE ..thank you
*0: Thank You!
*Consumer Comment: DO NOT MAIL ANYTHING BACK TO THEM!
A debit from my savings was set up, he stated the withdrawal would be made the next day and the card mailed to me on that Friday to arrive UPS (he said this several times).
When no card arrived, I called the number he gave me. After several calls with no answer, I finally got a human being and left two different messages for Mr. Clarke, as he "works in another building and you don't have his extension number" (how would I if he didn't give one?).
I also called the number given to me by the party, who I now believe was CCPC, to "record" my agreement for the transaction. I spoke with a female who would not put me through to the person who originally recorded my call.
She kept asking for the extension number and I kept repeating I wasn't given one. She stated "Well, I'm not the one making the call, you are." I spoke with her manager, who "explained" that they only recorded the approval for the transactions and I had to call the other number."
Upon doing so I discovered, in a nutshell, Mr. Clarke lied. They were not mailing me anything until August, which I would receive August 9. And then (Lie #2), it was not a credit card, it was an application that I was to mail to the bank and they would mail me a card...in 3 weeks from their receipt of the application.
As the fees were already paid, $299.00, I decided to wait it out.
Today, I received the "package". A bunch of paperwork to buy this and that; an application for a VISA card, which I already have by the way. And, the long-awaited Mastercard application. But wait, this piece of flimsy cardboard, aka application, stated a "stored value Mastercard". So what the heck is that?
I called the sustomer service line number provided and spoke to someone who informed me that I need to put money on the card, essentially pay a bill before I make one, and then...wow...I get to spend the money! I stated I was told (Lie #3)it was "unsecured". (And Lie #4, it came US Mail, not UPS.)
Supposedly, I'll get a refund if I return the package with a copy of my bank statement and a letter explaining my dissatisfaction. We'll see! Meanwhile, I'm filing a complaint with the Attirney General's office in Massachusetts and Maryland.
The biggest stunner was, I was aware of TITANIUM BLUE and FIRST CAPITAL. What I DID NOT know, till my research today through the website of the BBB of Maryland, is these companies ARE ALL AFFILIATED WITH UNITED FINANCIAL - ONE IN THE SAME!!!
Live and Learn! Signed, the Financial Manager
New Bedford, Massachusetts
This report was posted on Ripoff Report on 08/09/2002 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Financial-aka-CCPC-aka-Benefitz-aka-Titanium-Blue-aka-First-Capital-Consumers/Bel-Air-Maryland-21117/United-Financial-CCPC-Benefitz-Titanium-Blue-First-Capital-Consumers-ONE-IN-THE-SAME-A-26528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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