• Report: #968348

Complaint Review: United Metro Properties

  • Submitted: Mon, November 12, 2012
  • Updated: Sat, March 08, 2014

  • Reported By: Help — Peoria Arizona United States of America
United Metro Properties
3320 West Cheryl Drive phoenix, Arizona United States of America

United Metro Properties maintenance Maintance unwilling to fix problems phoenix, Arizona

*REBUTTAL Owner of company: FALSE ACCUSATIONS

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I am renting a home from United metro properties and have requested that they come out and fix some things that are wrong with the home but Jesse the maintenance person has done nothing to fix the problems. When I moved into the home I had no blinds on one of the windows the carpet was dirty and had never been professional cleaned as promised the back yard was full of dog poop and no one cared. Now that I have normal wear and tear problems they still unwilling to fix any problems. I understand United Metro manages many homes that are owned by a investor in California. I wonder if the owner knows how horrible his homes are being managed and that Jesse the Maintenance manger does a horrible job of keeping his homes up. I am considering contacting the investor and recommending he not use united metro any longer.

This report was posted on Ripoff Report on 11/12/2012 10:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Metro-Properties/phoenix-Arizona-85051/United-Metro-Properties-maintenance-Maintance-unwilling-to-fix-problems-phoenix-Arizona-968348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

FALSE ACCUSATIONS

AUTHOR: United Metro Properties, Inc. - (United States of America)

It seems a bit ridiculious that I have to respond to such nonsense. However, what else can a business owner do when someone can write false statements about your company and remain nameless.

This tenant can say all the negative stuff they want to about our maintenance department. The fact is that any repair request is sent to the owner of the home. If they approve the work, then we complete it. If they don't approve the work, then we CAN'T complete it as we cannot spend our clients money without their approval.

This tenant can contact the homeowner if they feel desired to. It is not going to change anything. Maybe this tenant woukd be better off following up with our company regarding why these alleged requested repairs have not been completed.
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