- Report: #297536
Report - Rebuttal - Arbitrate
Complaint Review: United On Line Collection
United On Line CollectionPO Box 5006 Woodland Hills, California U.S.A.
United On Line/Juno/Net ZeroUnited On Line Collection United On Line/Juno/Net Zero - Attempting to collect non valid debt Woodland Hills California
There is no detail on the collection notices as to why the money is owed. I attempted to contact the collection department using the phone number on the notice to discuss issue - but the phone # connects to a messaging service. This phone # simply instructs the caller that any contact w/the company must be made in writing to a PO Box in Woodland Hills, CA.
There is no way to contact a live person in the collection department to discuss the account, nor can/will the customer service department assists you in regard to any collection attempts. ((I spoke with a Juno customer service supervisor who told me the collection department doesn't have any phone service. What legitimate company doesn't have phone service to aid their customer?))
I have sent two response letters (via certified mail) to the collection department disputing the validity of the dept. The only types of correspondence or reply I receive are additional collection notices.
This report was posted on Ripoff Report on 01/06/2008 01:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-On-Line-Collection/Woodland-Hills-California-91365/United-On-LineJunoNet-ZeroUnited-On-Line-Collection-United-On-LineJunoNet-Zero-Attem-297536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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