- Report: #1020569
Report - Rebuttal - Arbitrate
Complaint Review: United-Online
United-OnlineInternet United States of America
United-Online Holding Domain Names but not authorized to do so Internet
I looked up on Whois with whom my domain is registered. It says Register.com LTD. But I come to find out that Register.com covers for companies who as their representative states, " We are there sponsoring Registrar for them. They Partner with us because they are not accredited to be able to sell domain names."
When I called to speak to someone at United Online, the operator who answered asked what company I wanted, and when I stated United Online regarding my domain name, she tensely stated, ok and transferred me to a voice mail. I called back 30 minutes later hoping to get a real person, this same lady transferred me to a different voice mail. Two hours later I called back and was transferred to a third voice mail. I called back immediately and asked to speak to a supervisor because I did not want voicemail again and the operator very rudely stated, "Did you bother to leave a message, they are at lunch or on another line." When I said that I did, she retorted, "Well it has only been two hours give them a chance. "
I never identified myself in any of the previous three phones. One was a transferred call from Register.com, and the others were from different phones. Something tells me this lady answers calls from her home.
United Online has locked down my domain so I cannot transfer it. They have not sent any correspondence stating that the domain needs to be renewed, and they do not answer any phone correspondence- at least that is what I have found whenever trying to reach them in the past.
I want my domain freed from capture and I do not want any interruption has what happened the last time we went through this
This report was posted on Ripoff Report on 02/26/2013 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Online/internet/United-Online-Holding-Domain-Names-but-not-authorized-to-do-so-Internet-1020569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.