• Report: #957139

Complaint Review: United Pacific Mortgage

  • Submitted: Fri, October 19, 2012
  • Updated: Fri, October 19, 2012

  • Reported By: Steve — Mandeville Louisiana United States of America
United Pacific Mortgage
1 Spectrum Pointe Drive #345 Lake Forest, California United States of America

United Pacific Mortgage Rude...Unprofessional Telemarketing Lake Forest, California

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This mortgage company (broker??) uses telemarketing reps.

One of their reps called me early this morning...asked me 20 questions...then abruptly hung-up.
No 'thank you' for answering my questions' ... he just hung-up.

I called United Pacific Mortgage back to report the rep's rude and unprofessional behavior. I spoke with their "floor supervisor" who listened to my complaint ... then he hung-up without comment.

Based on my experience with this company, their reps are rude and unprofessional. I'd never secure a home mortgage through this company.

While I don't recall or wasn't told the rep's names, the company officers are:

Sean O'Brien (President)
Chris Reid (Vice President)
Nicole Vanik (HR Manager)

A BBB complaint report has been filed.




This report was posted on Ripoff Report on 10/19/2012 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-Pacific-Mortgage/Lake-Forest-California-92630/United-Pacific-Mortgage-RudeUnprofessional-Telemarketing-Lake-Forest-California-957139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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