- Report: #1074680
Report - Rebuttal - Arbitrate
Complaint Review: United States Postal Service
United States Postal Service3020 S. Cherry LN, Fort Worth, Texas USA
United States Postal Service, USPS, postal service, post office United States Postal Service Suspected of stealing prescription medications in Fort Worth Texas Fort Worth Texas
*REBUTTAL Individual responds: Wow...this is just so exciting! LOL
*Author of original report: Missing Medicines
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I am reporting what I suspect is theft of prescription medications sent via the USPS from the V.A. hospital in Dallas Texas to me. Last year I went through a period of time when many of my prescriptions were delivered by my postal carrier that were torn open and missing high dollar medicines. I reported this to the post master general in Washington and the local police neither did anything to remedy to situation. After some months of complaining, the post master general in Washington instructed the local branch to hold my medicines at the branch and notify me and I went to pick them up. No more thefts since then. Until now. I received a notification slip today, dated yesterday. I went to pick up my meds and found that no one at the branch knew where they were or where the carrier was and could not contact him.
I tried to notify the postmaster general’s office and was, after 20 minutes (recorded) finally transferred to a bowling alley where a very nice oriental woman said she would look the number up for me. I tried twice to reach the office of a postal examiner to no avail. None of the numbers listed went to the offices that were listed. I continue to get the run around. Now I am contacting the media for a follow up story to the last one.
Is it common practice for postal workers to help their selves to other peoples medicines? Are they stealing for resale of them? No one in the Postal service seems to know or care about their customers nor do they care about felonious actions by some (or more) of their employees. There was no investigation the last time, I was told that they would look into it but I never heard anything about it nor did I get any replacement medicines from the VA. It appears that inhalers are the HOT commodity these days. Along with hard narcotics shipped in three month supplies.
It is no wonder the postal service is losing money and their reputations; they don't act like professionals and only protect the thieves.
I welcome any and all news agencies to follow up on this story. I have copies of letters and recorded conversations with the postal service and the local police and the VA in Dallas and Washington.
I went back to get my med's but was informed they didn't have them. The clerk tried to keep my pick up slip. I got my slip and left without my medicines.
I went back to see if my med's were there and after a while the man came back without my slip and said the "manager" wanted to speak to me, then waved his hand at me as if to say move on down there somewhere. I waited and waited, then spoke to the first young man; I told him that I could not wait all day and I wanted my slip back. He said ok but did nothing for a few minutes. He was busy with other customers. Then another employee of the post office walked by and he waved at her to take my statement. I informed her that I was waiting on the manager and that I wanted my slip back as I could not wait all day on him. She walked off and got him.
A few minutes later a man named Mr. Ed Brown came out of the back. He started by asking anyone in ear shot: "Where is he? Is this Hm?" His tone was threatening and demeaning (recorded) the other postal employees pointed me out to him as I was the only person standing at the counter. Mr. Brown then asked what do you want? What can I do for you? I replied about my medicine being missing. Throughout this conversation his attitude was demeaning and degrading. He finally informed me that they were not responsible for the package or medicines and that I should have the VA send the package with a tracking number as it was the only way to know where the package was. I told him that he was responsible as the package was delivered into his hands and he replied "you can't prove that!" I told him I certainly could prove it and proceeded to do that very thing.
I held up the claim slip the post man left for me at my mail box. I informed Mr. Brown that the package was in his hands at this office and that this slip proves it. He said it doesn't matter we don't have it. Then he started to threaten me with calling the police if I did not leave his property! I told him to call the police and I would make my federal theft complaint right now. He refused to call. But continued to threaten me with the police. I asked Mr. Brown if he was the branch manager and he hesitated, then said no, I am a supervisor. Supervisor of what I asked? He would not say.
Then he followed me out to my suburban and wrote down my license plate. I offered him a copy of my driver’s license which he refused. I told him if he was calling the police I would wait for them. He huffed and puffed and said nothing.
As I was driving off I told him that I wanted him there at the branch on Monday morning as I was bring federal inspectors back to speak with him. He yelled at me and asked if that was a threat? I told him to take it any way he wanted to but I stated that I was bringing the feds in on Monday. He slinked back inside the post office. I drove off the property and waited for the police to arrive but they never came.
Mr. Ed Brown from the Cherry Lane station at 3020 S. Cherry LN in Fort Worth Texas 76116, just made a series of statements that put the postal service in a very bad light, legally speaking in my opinion. Denouncing their responsibility for the parcels and mail they handle, specifically the prescription medicines sent through their service. They can take our medicines and do not have to answer for it and it was recorded. Great spokesman in my opinion and it will do wonders for the litigation forthcoming.
Now I will follow up on Monday with the federal officers and the VA center in Dallas to see what if anything they will do about theft of government mail, hard narcotics and the attitude adjustment Mr. Ed Brown needs so desperately.
This report was posted on Ripoff Report on 08/10/2013 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-States-Postal-Service/Fort-Worth-Texas-76116/United-States-Postal-Service-USPS-postal-service-post-office-United-States-Postal-Serv-1074680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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