- Report: #961586
Report - Rebuttal - Arbitrate
Complaint Review: United States Postal Service
United States Postal ServiceNationwide United States of America
United States Postal Service USPS, USPS.com USPS refuses to abide by its own policies and domestic mail manual All, Nationwide
*Author of original report: That refers to responses if I were the one sending solicitations
*Consumer Comment: What does this mean?
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So I've confronted my carrier with this, and she has, very unprofessionally, told me that I don't know what I'm talking about, and has repeatedly marked my box 'vacant'. So I attached a copy of the very chapter which states this to the returned mail...still gets re-delivered to my box. So I went to the local post office (multiple times) and have been told everything from "fill this paperwork out" to....here's the kicker...."YOU CAN'T REFUSE JUNK MAIL!!!!"
I was then told that it is MY responsibility to take the garbage they deliver and I properly refuse back to my house to dispose of it. BS!! It states in the DMM that I can refuse any piece of mail, not any piece of mail except for pieces with a 'standardized address'. They have stated that they don't have to show me that in writing, even though I have shown them in their own writing that their policy is that I may refuse ANY piece of mail (with a couple of exceptions that DO NOT cover this 'standardized addressing'.
I encourage everyone to do the same....print a copy of section 508 of the DMM and start refusing junk mail!!
This report was posted on Ripoff Report on 10/29/2012 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-States-Postal-Service/nationwide/United-States-Postal-Service-USPS-USPScom-USPS-refuses-to-abide-by-its-own-policies-and-961586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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