- Report: #418622
Complaint Review: United Tel, LLC - Findyourdiet.com
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United Tel, LLC - Findyourdiet.com billed my At&T telephone statement for $14.95 on 1/3/2009 without my knowledge or authorization, indicating a recurring monthly charge. Internet
*Author of original report: United Tel acct successfully credited
*Author of original report: Another phone contact with United Tel - this time positive
*Author of original report: Phoned United Tel Monday 2/2/2009 for refund
*Author of original report: Phoned United Tel Monday 2/2/2009 for refund
*Author of original report: Phoned United Tel Monday 2/2/2009 for refund
*Author of original report: Phoned United Tel Monday 2/2/2009 for refund
*Author of original report: Corrected date
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Today, Saturday, January 30, 2009 I received my latest At&T telephone bill and was shocked to find an erroneous $14.95 charge from HBS Billing Services on behalf of United Tel, LLC - Findyourdiet.com. It appears to be a recurring monthly charge beginning 1/3/2009.
I did not order nor authorize this charge. When I phoned AT&T to dispute it I was told to call United Tel. When I phoned them I received a recorded message to call back Monday - Friday 8 am-8 pm Eastern time.
I will continue to pursue this until I receive a credit.Thank you for posting this Ripoff.
Jennifer
St Louis, Missouri
U.S.A.
I did not order nor authorize this charge. When I phoned AT&T to dispute it I was told to call United Tel. When I phoned them I received a recorded message to call back Monday - Friday 8 am-8 pm Eastern time.
I will continue to pursue this until I receive a credit.Thank you for posting this Ripoff.
Jennifer
St Louis, Missouri
U.S.A.
This report was posted on Ripoff Report on 01/31/2009 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Tel-LLC-Findyourdietcom/internet/United-Tel-LLC-Findyourdietcom-billed-my-AtT-telephone-statement-for-1495-on-1320-418622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
United Tel acct successfully credited
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Thursday, February 19, 2009
Today I phoned At&T to check the status of my $14.95 credit from United Tel. It has already been processed and my total phone bill reduced. My phone bill is due next week. I was going to subtract the $14.95 but face disconnection, so didn't want to do that. Now I don't have to deal with that but will still keep a close watch on future bills, especially that last page where the HBS United Tel charge appeared.
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What's this? #2 Author of original report
Another phone contact with United Tel - this time positive
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Tuesday, February 03, 2009
Today, Tuesday 2/3/2009, at 8:40 am central time I reached a customer service rep. He had my adult daughter's name on the account. Strange. He assured me that the service had been cancelled the day before and a refund processed. We'll see - I will stay on top of it.
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What's this? #3 Author of original report
Phoned United Tel Monday 2/2/2009 for refund
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Monday, February 02, 2009
I phoned United Tel Monday, 2/2/2009 at 4:27 pm central time. A customer service rep answered, asked me my landline telephone number and asked me if I was "So and So". I said my name is not the name she mentioned. I told her I had not ordered nor authorized the service and demanded a refund and assurance I would not be re-billed. Then I heard some (fake?) static and the line disconnected. When I dialed again at 4:31 pm I received a message that the office was now closed. I was given the option of leaving a message that would be returned the next business day, but when I chose that option, I was told the mailbox was full and I could not leave a message after all. I will deduct this charge from my AT&T bill and phone United Tel again Tuesday.
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What's this? #4 Author of original report
Phoned United Tel Monday 2/2/2009 for refund
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Monday, February 02, 2009
I phoned United Tel Monday, 2/2/2009 at 4:27 pm central time. A customer service rep answered, asked me my landline telephone number and asked me if I was "So and So". I said my name is not the name she mentioned. I told her I had not ordered nor authorized the service and demanded a refund and assurance I would not be re-billed. Then I heard some (fake?) static and the line disconnected. When I dialed again at 4:31 pm I received a message that the office was now closed. I was given the option of leaving a message that would be returned the next business day, but when I chose that option, I was told the mailbox was full and I could not leave a message after all. I will deduct this charge from my AT&T bill and phone United Tel again Tuesday.
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What's this? #5 Author of original report
Phoned United Tel Monday 2/2/2009 for refund
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Monday, February 02, 2009
I phoned United Tel Monday, 2/2/2009 at 4:27 pm central time. A customer service rep answered, asked me my landline telephone number and asked me if I was "So and So". I said my name is not the name she mentioned. I told her I had not ordered nor authorized the service and demanded a refund and assurance I would not be re-billed. Then I heard some (fake?) static and the line disconnected. When I dialed again at 4:31 pm I received a message that the office was now closed. I was given the option of leaving a message that would be returned the next business day, but when I chose that option, I was told the mailbox was full and I could not leave a message after all. I will deduct this charge from my AT&T bill and phone United Tel again Tuesday.
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What's this? #6 Author of original report
Phoned United Tel Monday 2/2/2009 for refund
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Monday, February 02, 2009
I phoned United Tel Monday, 2/2/2009 at 4:27 pm central time. A customer service rep answered, asked me my landline telephone number and asked me if I was "So and So". I said my name is not the name she mentioned. I told her I had not ordered nor authorized the service and demanded a refund and assurance I would not be re-billed. Then I heard some (fake?) static and the line disconnected. When I dialed again at 4:31 pm I received a message that the office was now closed. I was given the option of leaving a message that would be returned the next business day, but when I chose that option, I was told the mailbox was full and I could not leave a message after all. I will deduct this charge from my AT&T bill and phone United Tel again Tuesday.
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What's this? #7 Author of original report
Corrected date
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Saturday, January 31, 2009
Today is Saturday, January 31, 2009 - not January 30.
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