• Report: #673024

Complaint Review: United Truck Group

  • Submitted: Sat, December 18, 2010
  • Updated: Wed, February 27, 2013

  • Reported By: Evelyn — Sulphur Springs Texas United States of America
United Truck Group
17260 Canal Road I-20 Service Road Gulfport, Mississippi United States of America

United Truck Group sweet talk rip off giving me a lemon to suck on instead of a sweet ride Gulfport, Mississippi

*General Comment: I was given a chance to succeed

*General Comment: I was given a chance to succeed

*Consumer Comment: Before you pay the $500 approval

*Author of original report: do he know his name

*Consumer Comment: This company now calls themselves American Truck Showrooms American Truck Group National Truck Funding

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This company is a fraud , when you purchase a vehcile from them they are your friends while you are there with your money to make a purchase but when you call them to complain you have a problem they turn on you. oh yeah when i sent someone to pick up the truck they knew me and they talked so sweet on the phone but business is business you riped me off less then a week i had a break down then another one then another one as i am talking i am broke down trying to get the piece of junk towed i have came out of my pocket with hundreds of dollars fixing this oh this is our best truck super great running condition truck , when i called this company after the first major breakdown they had the nerve to say they didnt know who i was and refused to even talk to me. if i wanted to throw my money away i would have did so i am a business professional trying to run a trucking business but i cant do that because the truck is on the side of the road more it is going down the road with a load. this company knew and still know they are saleing lemons and should be shut down by the state. truckers do alot for businesses getting commodity where they have to go for all to live everyday life but it is companies like this that causes use to loss revenue and cost use money because they do not disclose information needed tomake a choose they gave false information about the condition of trucks they sale to comsumers and this is unlawful and wrong ... i was sold a lemon by this company and i am a victim of fraud .... they are lying to their customers about the trucks they sale and I warn anyone do not purchase from this company ....


This report was posted on Ripoff Report on 12/18/2010 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/United-Truck-Group/Gulfport-Mississippi-39503/United-Truck-Group-sweet-talk-rip-off-giving-me-a-lemon-to-suck-on-instead-of-a-sweet-ri-673024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

I was given a chance to succeed

AUTHOR: charles - ()

American Truck Showroom treated me like family, my truck had a few issues but my csr and the company made each item right one of the issues was even past my 30 day mark yet they still honored the warranty, paid for my travel and fed myself and my brother while we were here! as a 22 year vetran I have the read and seen many of these complaints against this company,

Are there bugs in the system yes are they working with us yes, I have a 2008 volvo 780 that I love and I recognize these are used trucks that will have issues but again they have made the problems right at great exspense to them 25,000 just in the motor not a dime came out of my pocket or my brothers!
   They were honest fair and treated us well we experienced none of the things alleged by others just thought it should be said the fact is they do not hide they are used high milage trucks, nor do they hide they may need items replaced or fixed, as when buying a car you need to check! but when you find anything wrong as in my case they fixed it before I left the lot at no charge.

I have been an advocate for our industry for 15 years, I run a successful childrens charity for children run by truckers, I would never allow anyone to hurt myself or fellow drivers , if it had happened to me I would surely tell the world, but it did not and our experience was great.
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#2 General Comment

I was given a chance to succeed

AUTHOR: charles - ()

American Truck Showroom treated me like family, my truck had a few issues but my csr and the company made each item right one of the issues was even past my 30 day mark yet they still honored the warranty, paid for my travel and fed myself and my brother while we were here! as a 22 year vetran I have the read and seen many of these complaints against this company,

Are there bugs in the system yes are they working with us yes, I have a 2008 volvo 780 that I love and I recognize these are used trucks that will have issues but again they have made the problems right at great exspense to them 25,000 just in the motor not a dime came out of my pocket or my brothers!
They were honest fair and treated us well we experienced none of the things alleged by others just thought it should be said the fact is they do not hide they are used high milage trucks, nor do they hide they may need items replaced or fixed, as when buying a car you need to check! but when you find anything wrong as in my case they fixed it before I left the lot at no charge.

 
I have been an advocate for our industry for 15 years, I run a successful childrens charity for children run by truckers, I would never allow anyone to hurt myself or fellow drivers , if it had happened to me I would surely tell the world, but it did not and our experience was great.
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#3 Consumer Comment

Before you pay the $500 approval

AUTHOR: peterbiltpride - (United States of America)

First ask yourself, would you trust a person that kept changing their name? Probably not. Your first thought would be "this person has something to hide!" So why would you trust a company that does the same thing? Common sense will take you far. This place has changed their name nearly half a dozen times. If that DOESNT send up a red flag, then you deserve what you get....
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#4 Author of original report

do he know his name

AUTHOR: Evelyn - (USA)

What information I was blown away to see that this scam artist is truly getting away with such crap under the attorney general nose shame shame they continue to rip people off changing a name delays the process of finding them but if an attorney is looking at this and other complaints against this company man or whatever maybe we can join forces and do a class action law suit against them I am out 90,000.00 total cost repairs everything I want my money back of course I think they know someone at the BBB cause with proof and disregard on their part I should have gotten some kind of justice but didn't I feel a class action suit will get justice for all whom bought a lemon from them no one deserve to have their money stolen by crook's justice will pre veil for people like me that was taken advantage of
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#5 Consumer Comment

This company now calls themselves American Truck Showrooms American Truck Group National Truck Funding

AUTHOR: E Cooper - (United States of America)

This company run by Louis J Normand, Jr that rents overly priced poorly maintained junk in Gulfport, Mississippi only to repo it a couple months later after it has broken down is the same scam company it has always been but just under a different name for obvious reasons.

AS ALWAYS, IT'S THE SAME GAME, UNDER ANOTHER NAME!

Classic Show Trucks
United Truck Group
No Credit Check
American Truck Group
American Truck Showrooms
Global Transportation Reinsurance Company
Transport Financial
Bally Financial
National Truck Funding

The companies above are the common ones used whether 'official' or not. According to the Mississippi Secretary of State and bizpedia.com when I search for this Normand character I find the following other companies

Principal Name:    Louis J Normand (Manager)
Company Name:    American Truck Group, LLC
Status:    Active    Filing Date:    02/09/2010
Entity Type:    Domestic Limited-Liability Company
File Number:    E0055332010-0
Filing State:    Nevada (NV)   
Registered Agent:    The Corporation Trust Company Of Nevada

Principal Name:    Louis J Normand (Treasurer, Secretary)
Company Name:    Bally Financial Group, Inc.
Status:    Revoked    Filing Date:    06/13/2001
Entity Type:    Foreign Business Corporation   
File Number:    703285
Filing State:    Mississippi (MS)   
Registered Agent:    Louis J Normand Jr

Principal Name:    Louis Normand (Manager One)
Company Name:    City National Precious Metals LLC
Status:    Good Standing    Filing Date:    05/29/2009
Entity Type:    Domestic Limited-Liability Company   
File Number:    950209
Filing State:    Mississippi (MS)   
Registered Agent:    C T Corporation System

Principal Name:    Louis J. Normand (Attorney-In-Fact)
Company Name:    Coast Management Systems, LLC
Status:    Good Standing    Filing Date:    06/14/2004
Entity Type:    Domestic Limited-Liability Company   
File Number:    856747
Filing State:    Mississippi (MS)   
Registered Agent:    C T Corporation System

Principal Name:    Louis J Normand (Treasurer, Secretary, Director)
Company Name:    Diversified, Inc.
Status:    Dissolved    Filing Date:    05/03/2001
Entity Type:    Domestic Business Corporation   
File Number:    701632
Filing State:    Mississippi (MS)   
Registered Agent:    Gerald Rigby

Principal Name:    Louis Normand (Treasurer)
Company Name:    Green Planet Trucking, Inc.
Status:    Active    Filing Date:    02/29/2012
Entity Type:    Domestic Corporation   
File Number:    E0126612012-2
Filing State:    Nevada (NV)   
Registered Agent:    The Corporation Trust Company Of Nevada

Principal Name:    Louis J Normand (Manager)
Company Name:    Investment Group Holdings, LLC
Status:    Active    Filing Date:    02/01/2011
Entity Type:    Domestic Limited-Liability Company   
File Number:    E0057582011-2
Filing State:    Nevada (NV)   
Registered Agent:    The Corporation Trust Company Of Nevada

Principal Name:    Louis J Normand (Treasurer)
Company Name:    Mirage Financial Group, Inc.
Status:    Permanently Revoked    Filing Date:    03/05/2001
Entity Type:    Domestic Corporation   
File Number:    C5267-2001
Filing State:    Nevada (NV)   
Registered Agent:    Agent Resigned

Principal Name:    Louis J Normand (Manager)
Company Name:    National Truck Funding LLC
Status:    Active    Filing Date:    02/01/2011
Entity Type:    Domestic Limited-Liability Company   
File Number:    E0057642011-0
Filing State:    Nevada (NV)   
Registered Agent:    The Corporation Trust Company Of Nevada

Principal Name:    Louis Normand (Member)
Company Name:    Premier Boating Club LLC
Status:    Dissolved    Filing Date:    02/22/2006
Entity Type:    Domestic Limited-Liability Company   
File Number:    887238
Filing State:    Mississippi (MS)   
Registered Agent:    Rigby, Gerald

Principal Name:    Louis J Normand (Other)
Company Name:    Premier Coast Yacht Sales LLC
Status:    Good Standing    Filing Date:    08/04/2003
Entity Type:    Domestic Limited-Liability Company   
File Number:    737259
Filing State:    Mississippi (MS)   
Registered Agent:    C T Corporation System

Principal Name:    Louis J Normand (Manager)
Company Name:    Pro Wash Systems, LLC
Status:    Active    Filing Date:    02/15/2011
Entity Type:    Domestic Limited-Liability Company   
File Number:    E0093752011-7
Filing State:    Nevada (NV)   
Registered Agent:    The Corporation Trust Company Of Nevada

Principal Name:    Louis J Normand (Treasurer, Secretary, Director)
Company Name:    Royal One Equities Inc.
Status:    Dissolved    Filing Date:    05/19/1999
Entity Type:    Domestic Business Corporation   
File Number:    670944
Filing State:    Mississippi (MS)   
Registered Agent:    John Normand

Principal Name:    Louis J Normand (Other)
Company Name:    Transport Financial LLC
Status:    Good Standing    Filing Date:    06/26/2002
Entity Type:    Foreign Limited-Liability Company   
File Number:    719176
Filing State:    Mississippi (MS)   
Registered Agent:    C T Corporation System

Principal Name:    Louis J Normand (Other)
Company Name:    Truck Capital LLC
Status:    Good Standing    Filing Date:    07/22/2002
Entity Type:    Domestic Limited-Liability Company   
File Number:    720237
Filing State:    Mississippi (MS)   
Registered Agent:    C T Corporation System

Principal Name:    Louis Normand (Member)
Company Name:    Unique Construction LLC
Status:    Good Standing    Filing Date:    02/28/2006
Entity Type:    Domestic Limited-Liability Company   
File Number:    887571
Filing State:    Mississippi (MS)   
Registered Agent:    C T Corporation System

SO ONCE AGAIN. SAME GAME, DIFFERENT NAME!


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