• Report: #803372

Complaint Review: United Trucking School

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  • Submitted: Wed, November 30, 2011
  • Updated: Tue, October 02, 2012

  • Reported By: Unhappy Student — Joshua Tree California United States of America
United Trucking School
28000 Del Rio Rd. #E Temecula, Ca. Internet United States of America

United Trucking School United Truck and Car Driving School, Inc. Bad Instructors, Waste of Time and Money! Internet

*UPDATE Employee: Refund

*Consumer Comment: Thankyou! Please refund our Money!

*UPDATE Employee: So glad you found a driving job

*Consumer Comment: Really Bonnie ???

*UPDATE Employee: Response to William's complaint

*Consumer Comment: Bonnie tells a whopper

*General Comment: Type in CR England.

*UPDATE Employee: Please let me help

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Don't waste your time and money, if you are paying money out of your own pocket, at United Trucking School in Riverside, Calif. Who am I? I am just a down sized 50 years old ex supervisor guy seeking to get a job rather than asking help from the state of Calif. After looking through my various options for trucking schools, United seemed to be the best bet. If only my foresight was as good as my hind, I would be all set! Anyway, here's my story...

After speaking with Dennis Cheney the Admission Dude, I thought this was a good school and forked over $4,360.00 of my hard earned money. He said that because I paid the full amount I would get a hundered dollar discount. Well, I never saw any of that, but thought I would get reembursed by the company who would hire me after graduating the course. This was the first example of what turned out to be a pretty crappy deal for my money, but I thought things might get better down the line. Now, I have to say this, never in my life have I left anything unfinished. I complete anything I pay for or start...this was the first time I just up and quit. I don't like drama and just want to do my job and go home at the end of the day. No issues, no worries, live and let live. In this case, my goal was to get my CDL and get a job. This was not the case. I'll share a couple of instances that ticked me off, there were other things, but you and I have better things to do.

The first week and a half of the course was going over and memorizing the trucking pre inspection. We just read and repeated, read and repeated the material ad infinitum. When we were not doing this we would take multiple choice tests to pass the DMV written test. It was boring and nothing was explained as to why we were reading this stuff or what importance it would have in driving a truck. We also watched videos, which we were not able to really pay attention to because Mondo wanted to talk over the video about whatever interested him at the moment. We were just pushing through the classes so the instructor could write down that he completed his quota of information distilation for the day. If one of the students did not do well in the tests the student was told that "I am trying to teach you this material. If you don't get it, well then you will not pass the test. It seems to be you are not getting it." That was all the extra help you got. There was not alot of effort to do anything really, Amondo, the instructor, was more interested in his Smart phone and web surfing rather than getting us to understand what we were to do as truckers. In addition, too much of our time was spent by the instructor Mondo telling one of the younger guys how much he reminded him of one of his sons, how much they needed to go hunting together, and showing us pictures of sexy women on his smart phone. Chunks of time was wasted by Mondo telling us how long his Dong got and how he made his woman moan and grunt when he used sex enhacing drugs. This went on every day of class throughout the time spent there 8:00 A.M. to 4:00 P.M. Hey, fine, you like the young guys and enjoy pestering them to run around with you in the wilderness on a daily basis and like to show dirty pictures on your smart phone to your students, Cool. Do it on your own time, not when I am paying you $4,360.00 of my hard earned money!

The Hands on/ practical aspect of truck driving was done at a yard some where in Riverside. The Truck had balled tires, and the truck was run down and broken up, but it did what it did so I hope it would hold together and not fall apart or blow up before we finished our lessons. The instructor was said to know his way around trucks and a great teacher. I had hopes...they were quickly dashed to the ground. All Wayne (the instructor) did was yell and give contradictory directions/ orders as "Turn right! Turn right!! Then when you did that...he would yell "What are you doing?!! I would ask him often what he was trying to say to me, and what he wanted clearly done...he would just kind of blank out and then say, "I am trying to tell you what to do, Bud. If you don't follow my instructions you will not pass this course!" Wayne, is a nice guy, don't get me wrong, and I really respect that he has been a trucker for a long time, its just that he and the other instructor (Amondo) simply cannot express themselves nor know how to instruct.

The finaly straw caused me to stop the truck and quit. We were brought to a stretch of road to learn double clutching. No one was learning it very well as it was our first time really driving a truck. I was suddenly told to drive the truck back to the yard. I said I cannot do this as I did not feel safe enough using the shifting skills needed to move the truck and stop it. 80K Lbs of metal is something you take lightly or play with on public roads. I was told by the instructor that I will bring the truck back to the yard or we will remain sitting on the public road blocking traffic. To accept this choice would cause people to take stupid chances trying to get around us (By the way, we are talking about a 80k lbs tractor and long trailer smack in the middle of a public road, quick changing signales and Californian wacko drivers who are on the verge of flipping out at drop of a hat.) This was the makings for a traffic accident if there ever was one. I am still unsure how I got that piece of crap truck back to the yard. By the time I was able to get the truck back, I was a basket case. By the way, the whole trip back Wayne (the instructor) was totally losing it, yelling and threatening all the was to the yard. This type of teaching really doesn't work on me.

Once back at the yard, I was told we will now practice skill driving. I was told to turn right, I performed what he asked, and Wayne started yelling again, it appeared that I was not doing what he had instructed. He then started making threats and made statements that he would have to report me to San Bernadino DMV that I am too nervous to drive a truck safely. My mind raced back a few moments ago when I was forced to drive the truck without any real ability down a public road endangering myself, my fellow students and any one who was on the road at that time. I looked down at Wayne from the cab as he looked up blinking and blank faced. I then made up my mind this guy can't teach me and to stick around further would only end up with myself or someone else hurt. I said, Wayne, you know, this is really too dangerious, and I am not going to do this anymore, Good bye. I left the yard never returned.

So wrapping this up. if you are interested in learning to drive a truck. Do not go United Truck/ Kamakaze Driving School! Go instead to a professional trucking school offered by one of the trucking companies as England or Stevens, pay the money for good education, and the drive for them for the time you signed up for, they will often reemburse you for the money initially put out and you will learn how to drive a truck safely, professionally and have a job afterwards to boot! Like I said before, Wayne, and Mondo are nice guys, they just can't teach, and are often following what is interesting to them, not your driving career. Furthermore, you are putting your life on the line as you are pretty much put behind the wheel of a 80K lbs tractor and trailer and told to drive (kind of like taking someone who does not know how to swim and throwing them in the deep end of the pool with the command... Swim!). Lastly, if you are paying money out of your own pocket, well, it really is not worth it. If I knew what I do now, I would have taken that money and went directly to C.R. England and pay them to teach me how to drive, I then would have a CDL and a job to boot! Rethink your choice if you are pondering going to United Truck Driving School...you may end up with less money in your pocket, no CDL and simply feeling stupid that you tried to learn from people who may know how to drive a truck, but not how to teach you how to drive, or...worse wake up dead.


This report was posted on Ripoff Report on 11/30/2011 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Trucking-School/internet/United-Trucking-School-United-Truck-and-Car-Driving-School-Inc-Bad-Instructors-Waste-of-803372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Refund

AUTHOR: United Truck Driving School - (United States of America)

If you are requesting a refund,  please use the procedure on your contract.

Bonnie
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#2 Consumer Comment

Thankyou! Please refund our Money!

AUTHOR: Great! Refund our Money! - (United States of America)

Bonnie, It is great to hear that you are concerned about United Trucking School and want to show the school as a professional driving school worth its while. Perhaps, a little more time in choosing educated trucking/ Bus Instructors would be beneficial in the future? Anyway, why cry over spilt milk! Water under the bridge and all that. Hey! Why not just send my refunded money for the course back to me? That would be $4, 360.00 Please. Thanks again, and I look foward to receiving my cheque! Refunding my money to the full amount would show United as a professional school where its about the happy camper customer and not simply about taking someone's hard earned money.

Have a great day!
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#3 UPDATE Employee

So glad you found a driving job

AUTHOR: United Truck Driving School - (United States of America)

William,

I am truly happy for you that you have found a job so quickly with you new commercial license.  Best of luck to you in the future.

Bonnie
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#4 Consumer Comment

Really Bonnie ???

AUTHOR: FHB - (United States of America)

1. Did or did not a student named Mod have a Medical Emergency on your Bus at the DMV test center ?

2. Did this happen the week before I was even at the yard ? Plus an earlier day then this ? 4 different medical emergencies yet you asked her to pay for more training ? I can't believe you put the lives of others , by putting a clearly medically dangerous  student behind the wheel of a big rig just to make more money  & the lives of others in harms way.

3. Who called 911 ? Your instructor ? Why didn't he ? Was he too busy smoking a cigarette ? Like he does a lot at the Test Center that's on a public high school grounds that has a huge sign saying " NO SMOKING ALLOWED ANYWHERE ON SCHOOL GROUNDS "  If I was on the Bus & was a witness (TRUE) then why not show Paul  my signed witness statement ? Perhaps I would not sign the fairy  tale Jorge had written as the truth because it was not true ? How about sending Paul the pieces of my torn up license that I supposedly threw in Jorge's face ? It would be hard to do as I have it in pocket in one piece ?

4. Does all the equipment work properly on your Bus ? Oil Pressure gauge ? 4 way flashers ?

5. Did I or didn't I ask for another instructor to drive with me for the test ? Did you refuse to help ?

6. For you to post 3rd parties Names & place of employment as a threat shows how childish your company or you really are.

Finally please ask your instructor not to send his family members or friends to harass me at my place of business again . I've been hired to drive already so that threat is mute.  

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#5 UPDATE Employee

Response to William's complaint

AUTHOR: United Truck Driving School - (United States of America)

William Alsnaeur,

It is hard to know what to do with a complaint that is expressed only after a student fails the final test at the DMV.  United Truck Driving School helped you overcome your mistakes and took you back to the DMV for another test which you where then able to pass.  You now hold the Class BP license that was authorized by Veterans' Village of San Diego. 

Although we are sorry that you seem to be unhappy with your final experience with our school we wish you only the best in your search for a Class BP driving job. Please keep in mind that any potential employer will not be as understanding about complaints about their company expressed anonymously online.

I will conduct a thorough review of the complaints that you have expressed and will make any necessary adjustments to our program.

I will also talk to your counselor at VVSD about your complaint.  Paul Hayes may have some ideas about helping you with the issues that you've expressed.

Bonnie

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#6 Consumer Comment

Bonnie tells a whopper

AUTHOR: FHB - (United States of America)

I to was a student of United Truck Driving School San Diego. Everything was fine in the 2 weeks of classroom. Then we were sent to the driving yard.

The very first day there we met Jorge Medina , the yard boss. All the first day he was on his cell phone while sometimes he drove & sometimes we drove. He didn't use the bus seat belt , was talking on the cell phone & smoking a cigarette . He said a former student was upset with the school , slashed all four of his truck tires & gouged his paint . I thought this was odd because they left alone the very expensive 18 wheeler tires to do harm to him.

the Bus is an ancient rusty thing that the Oil Pressure gauge doesn't work or the bus doesn't have more then 15 PSI of oil at any given time. 2nd gear is so worn out that you must take 5 steps to get it in & out of gear. The tires are kinda slick as well. 

I then learned more then I ever wanted to know about TJ bars , whores & strip clubs . I don't speak Spanish but I understand it. It did turn out to be a small world after all because I own a small retail business . His Uncle , a Red Headed Mexican deals with Watches & pocket knives , It turns out that I 86'ed his uncle because 3 times he shopped with me each time an expensive watch or knife turned up missing. So he had bad feelings for me ??

We had a student who had no reason driving a bus or truck . She was sweet & all & needed this to get off public help badly . She failed her Class A skill test . She was encouraged to get her worker to buy another week of drive time. Then she failed her Class B skill test as well. As I was driving us out of the DMV test station she had an attack of some kind . Her eyes rolled up into her head , she couldn't breathe & had to use a prescription inhaler to recover. I called 911 for help . Jorge screamed at me to tell the 911 folks to cancel the call. We needed to get out of the view of the DMV office . I did so . Less then 1000 yards further she had another attack . I called 911 again & took over first Aid as he clearly wanted off that bus . I handed him my phone to get the ambulance to the bus.  She was taken away . He told me this had happened the week before I started my week . I then drove back to the yard.

Jorge wrote a false statement about this incident & was very upset that I wouldn't sign it with all the falsehoods.  From that point on he just stopped teaching me . He said he hoped I failed to get a license . Accused me of abusing his bus on purpose to get him mad.

The other instructor , Bill , took me out & in 30 minutes taught me more then Jorge Medina did in 5 days. This really upset Jorge.

As to Bonnie , well I called her & begged her to have Bill take me for my final test. Bonnie said she knew all about my troubles & gave me an ultimatum , Take the test with Jorge or drop out of school.

Needless to say I passed my test & have my Class B license in hand . I asked Jorge if  I needed to return to the yard for any reason  & if he would drop me off at the Trolly station  ( on the way home from the DMV ) He said sure but missed the turn. I asked him to let me off here. He laughed & said he couldn't legally let me off the bus. He did drive 8 blocks away from any Bus stop & let me off.

Then I got a call from my VA counselor saying that I supposedly ripped up my new paper license & threw it in Jorge's face.   I stopped by & showed my new license to them . These people at United are in need of some help.

By the By Bonnie , It's against California  Law to smoke on a Bus or on School property or talk on a cell phone while driving. I do have pictures of Jorge doing all of the above.  
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#7 General Comment

Type in CR England.

AUTHOR: MartyMarsh - (United States of America)

   135 reports.
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#8 UPDATE Employee

Please let me help

AUTHOR: United Truck Driving School - (United States of America)

United Truck Driving School is committed to helping students achieve their goal of becoming a commercial truck driver and finding employment in this industry. It disturbs me to hear that any of our students feel that they didnt get the license they came to school to receive. If you had expressed any of these concerns while you were in school I would have dealt with them at the time. However, I would still like the opportunity to make this right and welcome the chance to talk to you. I am hoping that you call me. Just ask for the director of the school and Ill be happy to respond to youre concerns.  Bonnie
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