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  • Report: #502723

Complaint Review: United Voice Messaging

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  • Submitted: Thu, October 01, 2009
  • Updated: Thu, October 01, 2009

  • Reported By: Lisa K. — Stllwater Minnesota USA
United Voice Messaging
St. Paul, Minnesota United States of America

United Voice Messaging "Ghost" signs me up for voice mail! St. Paul, Minnesota

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My husband usually pays the phone bill.  He noticed a strange charge on our bill, but being a procrastinator, did not investigate. 


I found that we had been being bill a $13.22 United Voice monthly fee.  We DON'T


have voice messaging - we use an answering machine.  When I called the company


they told me a person I had never heard of had applied for the service thru a $1000.00 grocery shopping spree incentive on-line at Planet Fun Games.com.


I haven't heard back from the company about how they are going to fix this problem.  We have been being billed this service for a year and a half without our knowledge.


If our phone company hadn't just change the way it prints out their bills to make them more consumer friendly, I don't know if we still wouldn't have noticed these bogus charges.


 


This report was posted on Ripoff Report on 10/01/2009 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/United-Voice-Messaging/St-Paul-Minnesota-/United-Voice-Messaging-Ghost-signs-me-up-for-voice-mail-St-Paul-Minnesota-502723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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