- Report: #1021337
Report - Rebuttal - Arbitrate
Complaint Review: Unitrin Direct/Kemper Direct
Unitrin Direct/Kemper DirectP.O. Box 3057 Scranton, Pennsylvania 18505-0057 Internet United States of America
Unitrin Direct/Kemper Direct Tripled my monthly payments without cause. Internet
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Here's the problem: My insurance's monthly cost is now 3 times more than what I've been paying for approximately 2 years. I never agreed to this switch nor was I forewarned before the increased payment was automatically withdrawn from my checking account.
Here's my guess: The 2 "different companies" are actually one. The "first" (Unitrin) gives you unbelievably low payments for x amount of time. The "second company" (Kemper) claims to "buy out" Unitrin where-after they increase your policy payment's (quite high).
It just seems very crude, dishonest and and quite frankly illegal.
I am truly disappointed with "Unitrim/Kemper".
Most possibly unrelated, but there was a confirmed fraud against my checking account approximately the same time that this policy payment increase started. This was done within my checking account (which, again, Unitrin/Kemper had been taking automatic monthly car insurance payments from since I started my policy with them). The only information tracked down was from PA (where Unitrin/Kemper claims to be).
It also strikes me as odd to see that Unitrim/Kemper has a P.O. Box for their address instead of a physical location. This seems quite peculiar to me. Thank you for any and all aid you can provide. -Nancy
This report was posted on Ripoff Report on 02/27/2013 09:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Unitrin-DirectKemper-Direct/internet/Unitrin-DirectKemper-Direct-Tripled-my-monthly-payments-without-cause-Internet-1021337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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