This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
September 2011 I called Units to order a mobile storage due to going through a divorce. I had the unit place at my brother in laws shop in Greensboro. I did not visit the unit until around 2 weeks after it was placed. Once I visited the unit, I noticed something smelled and the floor looked wet. Due to all the rain we had, I thought the unit was leaking. I called Units the next day and reported the unit leaking. The owner said she would have to get back in touch with me. I received a called from Mrs. Harden explaining to me that I moved the unit and that was the reason it was leaking. After much aggravation, I contacted the Franchise corporate office about the matter. I sent and received several emails between Mrs. Harden, the owner and me. I paid for the unit to be dropped off and moved then removed from the location it was in after I had to move my belongings to another storage place. The owner informed me after coming out to take several pictures of the unit, that the unit would need to be inspected and if there was damage done, I would be held responsible to pay for this. In June 2012 Mrs. Harden, the owner of this franchise, sent me an invoice stating I owed over 125.00 dollars for broken caulk and seals. She informed me that she had two experts examine the unit and that was the damage. Before she came out, I had requested, in writing, a copy of the slip that was signed when the unit was dropped off, a copy of the sheet where the unit had been inspected before it was rented to me, and a copy of the inspection after. I never received any of this information due to we dont give out company or corporate forms. This invoice was sent to me 8 months after the unit was picked up. There is NO numbers on ANY of these units to determine which one was inspected, which one I originally rented, or if this unit was rented AFTER me. Now they have turned this over to a collection agency and are attempting to ruin my credit and charging me $143.75. After one year later, I am STILL dealing with this hassle. It has become harassment at this point. You dont invoice someone 8 months after a unit was picked up and charge them for basic wear and maintenance on something you are renting out to people. Maybe this is why it was leaking water to begin with!!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
September 2011 I called Units to order a mobile storage due to going through a divorce. I had the unit place at my brother in laws shop in Greensboro. I did not visit the unit until around 2 weeks after it was placed. Once I visited the unit, I noticed something smelled and the floor looked wet. Due to all the rain we had, I thought the unit was leaking. I called Units the next day and reported the unit leaking. The owner said she would have to get back in touch with me. I received a called from Mrs. Harden explaining to me that I moved the unit and that was the reason it was leaking. After much aggravation, I contacted the Franchise corporate office about the matter. I sent and received several emails between Mrs. Harden, the owner and me. I paid for the unit to be dropped off and moved then removed from the location it was in after I had to move my belongings to another storage place. The owner informed me after coming out to take several pictures of the unit, that the unit would need to be inspected and if there was damage done, I would be held responsible to pay for this. In June 2012 Mrs. Harden, the owner of this franchise, sent me an invoice stating I owed over 125.00 dollars for broken caulk and seals. She informed me that she had two experts examine the unit and that was the damage. Before she came out, I had requested, in writing, a copy of the slip that was signed when the unit was dropped off, a copy of the sheet where the unit had been inspected before it was rented to me, and a copy of the inspection after. I never received any of this information due to we dont give out company or corporate forms. This invoice was sent to me 8 months after the unit was picked up. There is NO numbers on ANY of these units to determine which one was inspected, which one I originally rented, or if this unit was rented AFTER me. Now they have turned this over to a collection agency and are attempting to ruin my credit and charging me $143.75. After one year later, I am STILL dealing with this hassle. It has become harassment at this point. You dont invoice someone 8 months after a unit was picked up and charge them for basic wear and maintenance on something you are renting out to people. Maybe this is why it was leaking water to begin with!!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.