- Report: #916366
Report - Rebuttal - Arbitrate
Complaint Review: Universal Fidelity/Hollywood Video
Universal Fidelity/Hollywood VideoPO Box 941911 Houston, Texas United States of America
Universal Fidelity/Hollywood Video Fabrication and attempt to extort money after Hollywood Video closed shop 3 years ago. Houston, Texas
We returned movies we had checked out and said our goodbyes to the employees. I have not heard anything until July 23, 2012 I received a notice that a movie rented on March 18 2009 had not been returned and they are claiming in the letter that they made several attempts to contact me which is not true. Universal Fidelity LP is attempting to collect $21.45 and are referring to this as "debt owed to the Legal Successor of Hollywood Video/Movie Gallery, Inc" and "has been placed with Universal Fidelity LP, a national collection agency, because of the experience of collecting outstanding accounts like yours".
I checked with my daughters to see if they had the movie in their possession and they do not. I remember making sure we returned movies since they were closing and I have even looked through my house to be sure there isn't a movie from Hollywood Video.
It seems suspicious that a collection account for a company that filed Bankruptcy 3 years ago would try to create a story to try to collect for something that doesn't exist. Even if there were a legitimate charge, isn't there a time frame for them to collect? I am currently receiving treatment for cancer so for a bankrupt company to hire a collection agency to attack former customers with bogus complaints that money is owed to them is rediculous.
This report was posted on Ripoff Report on 07/23/2012 05:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Universal-FidelityHollywood-Video/Houston-Texas-77094-8911/Universal-FidelityHollywood-Video-Fabrication-and-attempt-to-extort-money-after-Hollywoo-916366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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