- Report: #975493
Report - Rebuttal - Arbitrate
Complaint Review: Universal Home Services
Universal Home Services5601 Corporate Way, STE 320 West Palm Beach, Florida United States of America
Universal Home Services FBK Products This company Scammed us out of $1000's! DO NOT DO BUSINESS WITH THEM! The Warranty is a fraud! West Palm Beach, Florida
Since that time while we were still paying premiums, we were given the run-around. We called first of the year and were told a check will go out the following Friday. A month later, since we never received the check, we called and were then notified that their records were with the auditors, but they will try to get them to release them. A month later we requested a refund of all our premiums, since their obligation was never honored. Besides, this was a selling point of the company being that if you never had need for service repairs, you could get a refund of all premiums paid.
We have made several attempts to speak with them concerning this issue to no avail. But the last phone conversation was with someone who had no idea what was going on and couldn't find any record of any repairs done. We mailed a final request for payment, but by no surprise, we were ignored. This is a warning to any customer or customers-to-be to never buy into this scam. Stop your premium payments immediately because you are throwing your dollars into the toilet and none of their septic products can clean up that mess!
This report was posted on Ripoff Report on 11/29/2012 10:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Universal-Home-Services/West-Palm-Beach-Florida-33407/Universal-Home-Services-FBK-Products-This-company-Scammed-us-out-of-1000s-DO-NOT-DO-BU-975493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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