- Report: #294838
Report - Rebuttal - Arbitrate
Complaint Review: Universal Subscription Agency
Universal Subscription Agency6380 Mcleod Drive Ste.8 Las Vegas, Nevada U.S.A.
Universal Subscription Agency They stole money from my children and we have not received the magazine yet They are thieves. Las Vegas Nevada
We ordered a magazine for our children for CHRISTmas and he assured us that it would be here by then with no problem. We paid $53 cash.
We saw him run and jump into a van a few houses above ours and at that point, we knew that something was not right. After looking at the copy of the order form, I saw that we had 3 days to cancel BY MAIL. What they do not tell you is that it is impossible to cancel regardless of whether you notify them within 3 business days or not, one of which is a Saturday.
I have never heard of that before and if it were truly a business day, they would be open. I would like to give them benefit of the doubt, but I have tried to contact them via e-mail and phone, but to no avail. They will not respond.
That $53.00 was taken out of the money my husband and I had put back for my children's CHRISTmas gifts. We could have bought them things they would actually receive.
My husband is the only one who works and we do not have extra money, so that is what makes this so bad for us.
I hope that someone will read this and it will help them.
Sucker in N.C.
Statesville, North Carolina
This report was posted on Ripoff Report on 12/27/2007 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Universal-Subscription-Agency/Las-Vegas-Nevada-89120/Universal-Subscription-Agency-They-stole-money-from-my-children-and-we-have-not-received-t-294838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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