Last December (2007) my family vacationed in Orlando, while there we viewed a Westgate resort this is how I stumbled upon Universal Timeshare sales. The sales rep from westgate that was trying to sell us the westgate gave us the number to Universal and said "oh they can sell your timeshare for you" ( we currently own a timeshare I want to sell)he said to "call them their great, they sell all they time" Apperently not!
So I took their number and called universal timeshare when we got home from FL. They wanted $1350.00 to list it. They said they would list it @ $35,000.00
I was in a little surprised but I guess I just didn't think to much of, it she said well you have a lot of points only 180,000 now 90,000 expire the end of Dec. 2008, I will roll over this years points which will again bring me back to 180,000.
So I spoke with the rep. my husband spoke with her and we were a little unsure because of the money up front but they said "oh it'll sell within 6 months" then we spoke with the verifications dept. they sent us a copy of the credit card paper to sign and the letter with my info half the info was spelled wrong street address and city.
The credit card transactions took place in late Dec.2007 , I called in March cause I hadn't heard from them.She said oh were advertising your property. She called me in April said someone was going to look at the property and then I continued to called her every few days the answer I would get is "well we haven't heard from the people they have their own financing." Then I would call in late April, now there having their big convention that they have every 3 years she tells me. They have this convention til June. Another phone call next week she tells me they extended the convention because it's so big so now it's til July. I asked her were are these conventions,she replies "in Orlando and Las Vegas and they have them every year "she says which I thought was very interesting because last time she said they had them every 3 years!
So now the last few calls I've made I asked her to please have someone call me because I need to sell my points before they expire at the end of the year
she says sure I'll have someone call you that was over 3 weeks ago. No one has called me. This phone number hasn't changed and they do have it because she has called. I did call my credit card company last week and they said to fax in a letter to dispute the charge they can't guantee I'll get my money back because it's been so long.