- Report: #1030222
Report - Rebuttal - Arbitrate
Complaint Review: Universal Timeshare
Universal Timeshare11455 S. Orange Blossem Trail Suite15 Orlando, Florida U.S.A.
Universal Timeshare Sales ,Universal Timeshare rip-off complaint and refund request Orlando Florida
When I spoke to Melanie 5/9/08, she informed me that she had a couple that was interested in purchasing our timeshare with self-financing. She also told me that they are having a trade show starting on 5/12/08 and would have 300 plus visitors. After waiting one week 5/21/08 I called Universal, Alisia answered and told me that the sales convention will be running till next month. I spoke to Alisia by phone on 5/30/08 asking here to move our timeshare sale to a high priority and she would call us a.s.a.p.
One month later 6/30/08 I called Alisia said that she would check the status and call back on Wednesday 7/2/08, she never returned my call. On Tuesday 7/22/08 I called Kimberly Sinsor said some one would return my call. On Wednesday 7/23/08 Kimberly told me that they had two customers interested, I then ask her to send me the proposal. I did not receive any proposal or documentation; I then contacted Universal Timeshare, Alisia on 8/5/08 and told her that I was very dissatisfied with their performance and wanted a total refund due to no action on their part in selling our timeshare property. We went online to check the posting of our unit with our property ID # 2203180821 for a number of times and found no sale information on our unit. We are continuing to request a full refund.
I am forwarding this document and other complaints documents to Better Business Bureau, and my credit card company in an effort to resolve this issue. If anyone wishes to contact me with the same issue with Universal timeshare please feel free to call me.
mooresville, North Carolina
This report was posted on Ripoff Report on 11/21/2008 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Universal-Timeshare/Orlando-Florida-32837/Universal-Timeshare-Sales-Universal-Timeshare-rip-off-complaint-and-refund-request-Orland-1030222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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