University Of Phoenix Online Responding to class-action lawsuit against UoP! Ripoff Phoenix Arizona

I too attended UOP and had several financial aide advisors and academic advisors that would change names weekly, if not daily, that I could not keep up with the current ones name. My last class that I took with them, the advisor told me I owed additional monies out of my own pocket for the class when all the time my federal student loans had covered everything. I was shocked to hear this and told the advisor I had never had to pay for a class that my student loan always covered everything (I took one class at a time). The response from the advisor or should I say the excuse she gave me just sounded lame and I retorted, "what is going on? You are the upteenth advisor I have had and now you telling me that I owe money when I have never had to pay money from my own pocket, in the past with any of the other classes I took, nor was told anything about having to. What are you doing with my student loan skimming off it?" To which she replied something about having to take higher level classes (which they were not). Now they are holding my transcript hostage as well for $400. I have consistently asked them what this $400 is specifically for and for a breakdown of all the monies they have received from my student loans. They tell me to call a number and of course you never get a person with that number. The only person you get just keeps telling me how much I need to pay them to get my transcript released 'unharmed from those hostages'.

I was so glad to find out that UOP was being sued which I believe they deserve because it is federal money and I need that transcript to attend a more honest and academically stable university to attain my BSN...I would like to know how I can help in anyway, because my student loan payments need to be paid and I want my degree and credits that I earned..........Let's get this legally resolved and you have my support just let me know.

I REALLY WOULD LIKE TO TALK TO YOU!!! I ALSO POSTED ON HERE!!!...FOLLOWING IS MY POST...I HAVE BEEN TAKING STEPS TO DO EVERTHING I CAN!! tarabrown0414@yahoo.com

*PLEASE READ THIS*

I began the UOP(University of Phoenix) doctoral program in May 2004. I went through this program with no difficulty as you could see by my transcript. During this process I obtained a mentor,  and from the beginning I had much difficulty with her. I should have changed sooner but with the advice of my academic counselor I continued with the program. First of all, I had two other people within my cohort that used the same mentor. Initially, my mentor sent them papers for ARB checklists etc, which I never received any of them from her without having to ask. I became concerned with the way she was talking to me telling me, that I did not know what I was doing, I was stupid, I was lazy and that I would not complete this program. I can take constructive criticism but that was ridiculous. My mentor at Jacksonville State University (the Dean of Professional Studies) and committee member read all of these comments and at that time was willing to put more effort into assisting me. I explained to her that no I did not know everything, that if I did I would already have a doctorate. Then she would come back and try and be kind. After time this began wearing on me and I may not have been as productive as I could have been because she literally downed everything I did or said. The first 733 class I fell behind on and she suggested that I obtain a statistician, so I did ($1500). After obtaining a statistician, he reviewed my methodology and made suggestions. She argued with everything he said and he became somewhat irritated with the process. He stated that using parametric and nonparametric methodology may not be best and agreed to a conference call with him and at that point things changed again. She informed me that he could suggest things but she WAS still my mentor and she had the final say so on everything? (So why exactly did I hire him?). So the next 733 was spent arguing about the methodology. I presented her with a Likert Type Scale that she suggested I change, and then I turned it into her for her just to tell me I needed to do it another way (the way I originally had turned it in). The third 733 was spent with her calling me a liar. She continued to tell me that I could not use the current consent form that I had and told me I was lying about my research? Because something small had changed from the very beginning of the proposal? I contacted the UOP about my consent and they stated that it was fine. She got mad and contacted Dr Delicath (head of the UOP mentors) and again was terrible to me about the situation. I contacted my academic advisor at UOP at that time because I could not take anymore. She advised me at that point to let her go as my mentor. From that point I posted and tried to obtain a new mentor and all I received was, "Not my area of interest", "I am full and cant take anymore mentees", "I could be a committee member but not a mentor"so again I contacted my academic advisor and she posted a "want ad per se" for anyone who could be my mentor and I contacted Dr Delicath about assisting me with finding a mentor. Nothing. Nothing. Nothing. At that point the UOP was telling me that I would have to retake classes and a residency!! For what because the UOP offers a service that they cant provide!! I have saved and have copied over 200 emails between me, my advisor, my mentor, statistician, financial advisor, possible mentorsthat easily proves my case. I have taken them all to a lawyer. This is not the route I wanted to chose, but I deserve my degreefor gods sake, I had 1 class left.

Let me again paint a picture, I started my degree in 2004. I had two small children, 3 and 5. My oldest son who has Down Syndrome and needed extra attention. I began the program because a girl, Jennifer, from the UOP called and called about me doing the program but little did I know that I was going to work my @$$ off (to say the least) with my children falling asleep in the floor beside me at night while I was on the computer and got to the point that they cried and screamed if I even mentioned working on the computer. I sacrificed my precious time with my children that I can NEVER get back, time that money could never buy back. All I wanted was my degreedo I not deserve that. I am asking, begging for your assistance in this matter. PLEASE!

Currently, I am paying back $59,000 for a degree that I couldnt get because a college could not provide a service, harassing calls and letters from a collection company for $9,154 that I owe because the UOP says that I signed a Promissory Note that I would complete my degree per my financial advisor at the timebut does the UOP not have to abide by the rules? They turned it in on my credit which now has caused me to have derogatory credit. My heart has been ripped out of my chest over this. I have the emails and I can provide whatever needs to be provided. THERE  HAS TO BE JUSTICE!!!

Count me in on the lawsuit!!!! Have paid $40,000 or more in loans to finish a 2 years and still no success!!!!

I have been ripoffed by this institution as well. I too had Alicia Turvin as my academic counselor for a while and they changed my counselor all of a sudden with out notifying me.

 I was also told here recently that I did not have enough money to graduate. I feel like I have wasted a year and all I was trying to do was graduate so that I can better myself enough to take care of my three children.

My finanical counselor was not any better because she was not trying to help me find any funds that could help me. It seems that she wanted me to pay cash or get a private loan.

For anybody that wants to file a class action lawsuit, I am more then willing to participate in it.

After reading all the contributions to this, I am very saddend to find out that my story is as common as so many others... Please contact me, I would like to be included... I was happy with UOP, until I finished my program and was told I need more credits.  Long story, but so similar to many here.  Include me as "IN"!!!!

To the fact of these employees that are having a rebuttle to this original posting. Tell us one thing, why is it that when contacted by an advisor to set up the stafford loans and the pell grants, why do the advisors tell every student that they have to check the box next to where it says " If any loan or grant money is left over after paying tuition, the UOP can take that to place on ones balance"? That is against the law first of all and very unethical practice. Maybe you would know the terme by now : Educational Fraud"? You should, the UOP has only been sued for billions of dollors to do with this same issue but yet you continue to do so.

As far as the class action suit goes, you can count My fiance` and Myself in on that one. There is a lawyer in florida that is taking on the UOP specifically for the reasons of Financial Fraud. There already is a class action suit against the UOP for Financial Fraud. How do I know? Well lets just say I heard it from a little birdy.

Here is the bottom line, if the UOP has validety in what they rebute to be true, show the proof because I hate to tell you, we do not have to show proof because it is a proven fact that the UOP commits Financial Fraud on a year to year basis. If this was incorrect then why does UOP always pay off who ever sues them to keep them quiet?

I mean seriously, your rebuttals are meaningless. Eventually and it is coming soon, the UOP will loose there accredidation(what little they have) and the school will go bankrupt because no one will pay out of pocket for a third rate education not to mention the UOP reputation has alreadt preceaded there accredidation. Get some valued information to accredit your rebuttals or simply crawl into your corner and stay out of the conversations.