- Report: #436512
Report - Rebuttal - Arbitrate
Complaint Review: University Prep Center
University Prep Center4241 Jutland Drive, Suite 101 B San Diego, California U.S.A.
University Prep Center Univeristy Prep Center is selling useless information to unsuspecting consumers. San Diego California
*Consumer Comment: Customer questions UPC
*REBUTTAL Owner of company: University Prep Center questions this Report
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The information sent to me for $129.95 was practically useless. And certainly nothing more than general information and a few practice questions that could be found on the internet for free. This company should be investigated for misleading offers, deceptive advertising, and fraud.
When I called to get a return authorization, I was informed that I only had 30 days to return the materials. I did finally find the clause that said there was only a 30 return policy, but that information was buried among all the materials. In addition, I happened to call on day 31.
The customer service representative I talked to was quite rude. And insisted since I had called on day 31 there was nothing she could or would do for me. When I asked to speak to a supervisor she refused my request and shortly thereafter terminated the phone call when I keep insisting I wanted to talk to a supervisor.
This report was posted on Ripoff Report on 03/22/2009 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/University-Prep-Center/San-Diego-California-92117/University-Prep-Center-Univeristy-Prep-Center-is-selling-useless-information-to-unsuspecti-436512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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