• Report: #816071

Complaint Review: University of Phoenix

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  • Submitted: Fri, December 30, 2011
  • Updated: Thu, January 05, 2012

  • Reported By: Vanessa — Indianapolis Indiana United States of America
University of Phoenix
8401 Ohio St Merrillville, Indiana United States of America

University of Phoenix TRICKED ME INTO ATTENDING ONLINE CLASSES THAT I NEVER AGREED TO ATTEND Merrillville, Indiana

*Consumer Comment: be careful over the phone

*Consumer Comment: comment

*General Comment: Oh, really?

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This entire ordeal came to be when I attended a meeting with my brother to meet with a U of P salesman--Richard Sapper at the Merrillville, In campus.  I was a skeptic from the beginning simply because I had never heard of U of P and it obviously was not a reputable facility.  I met with Richard Sapper anyway because my brother was adamant about me discovering this entirely "new realm" of education that Mr. Sapper had convinced him to discover.  Mr. Sapper said that The University of Phoenix is an accredited educational facility and that all and every employer looks for U of P credits because of their value. 

He went on to say that Bill Gates himself attends U of P when seeking to further his education and that Mr. Gates is working to expand U of P because of what it has proven to do in improving his education.  Mr. Sapper also said that the U.S. Congress seeks out U of P to further the education of its members, including Obama's chief of staff.  After our meeting, he said he would call me at home to discuss this opportunity further.  Upon coming home, I did receive his phone call as he led me through the steps to see if I could be accepted into U of P. 

He never said anything about signing me up.  He also said that he could lead me through a few steps to see if I qualify for financial aid.  I agreed just so he would leave me alone.  As he led me through these steps online, I wondered what all of this was about and why he was doing this because I never agreed to attend.  After he was finished, to my utter surprise, Richard Sapper stated that I was now enrolled into the U of P and congratulated me.  I never signed anything and there is no proof that I actually agreed to attend U of P online.

At this point, I simply thought that perhaps I should give this endeavor a try because if Bill Gates and the U.S. Congress chooses U of P to further their education, then maybe it isn't that bad.  I began taking classes online for about a month before I began to become skeptical about the simplicity of the classes.  I then began to do some research online on U of P and discovered that the negative responses from students by far outweigh the positive; especially under the www.ripoffreport.com.  In fact, I couldn't find anything positive about this school.  I then decided to call some of the more prestigious colleges in Indiana such as IUPUI and Ivy Tech to see how transferrable U of P credits really are. 

When each person that I spoke with told me that they either are not transferrable or only half are, I became really worried. I decided to call my academic representative-Michael Sugihara to tell him I wanted out immediately. 

This was probably a couple of months into my online education.  He then told me that I should finish off the semester because whether I quit now or at the end of the semester I would be paying the same and I may as well finish to receive the credits.  I reluctantly agreed and at the end of the semester I quit.  Six months later, I receive my first student loan bill for $5,473.00 for 3 months of an online education that is completely worthless and that I never agreed to attend. 
 


This report was posted on Ripoff Report on 12/30/2011 06:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/University-of-Phoenix/Merrillville-Indiana-46410/University-of-Phoenix-TRICKED-ME-INTO-ATTENDING-ONLINE-CLASSES-THAT-I-NEVER-AGREED-TO-ATT-816071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

be careful over the phone

AUTHOR: Josephal - (U.S.A.)

Many think that you must sign papers to enroll. This is simply not true. Any school can claim that they were "helping" you by filling out the documents for you - they just have to indicate that you requested it and you must then try to prove that you did not do so. Please everyone be very careful about speaking to any school over the phone. If it is necessary, refuse to give out detailed information about yourself. I have rejected multiple schools because they refuse to send information via mail (phone or e-mail is not good, but e-mail is better than phone). If you allow the salespeople (that's all most of them are) to fast-talk you over the phone, you can very easily be enrolled in a few minutes. One big rule is never to agree to "check" on what financial aid you would get "if you choose to attend," especially if it involves the FAFSA (you can't check, you can only apply). Take care to note that I have had regionally-accredited, supposedly upstanding U.S. institutions try to pull the "enroll over the phone" trick. Honestly, if they try to obtain any information from you other than your name and address, be wary. Don't be afraid of outright refusing or hanging up the phone, or better yet, do what I do and tell them I will only communicate by e-mail or mail. Schools that are trying to trick you won't want to send information to you via mail or e-mail (it provides some sort of record). Its a crazy world - be vigilant.
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#2 Consumer Comment

comment

AUTHOR: Jeanski - (USA)

Your report carries about the same weight as those from people who complain about the psychics who scammed them out of money.  As Edgeman stated, there is a lot of paperwork to fill out to enroll and receive financial aid - particularly the Master Promissory Note which states that you understand your obligations when receiving a loan. So your comment that you "never agreed to attend" is patently false.

Your argument that there are a lot of negative reports about U of P is correct, but there is a flaw in your logic. If you come to ROR, you'll find nothing BUT negative reports. That's the whole purpose of this site!  I'm sure there are lots of satisfied students at U of P, but they have no reason to blog about it.

And no, I don't work for U of P. I work for a small private college.

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#3 General Comment

Oh, really?

AUTHOR: Edgeman - (U.S.A.)

You might want to take another look. To be enrolled in a university requires a ton of paperwork and a background check. There are all kinds of forms that require your acknowledgment ranging from consent forms all the way down to a confirmation that you have access to a computer with at least a 1.6Ghz CPU as well as a participation agreement. Did you not look at a single document that you signed?
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