• Report: #704541

Complaint Review: University of Phoenix

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  • Submitted: Wed, March 09, 2011
  • Updated: Wed, July 20, 2011

  • Reported By: Aaron — Michigan United States of America
University of Phoenix
5480 Corporate Drive Troy, Michigan United States of America

University of Phoenix University of Phoenix Loan Disbursement Fraud Troy, Michigan

*Consumer Comment: Ms. Bailey's false promise of help

*UPDATE Employee: Office of Dispute Management

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I recently have been receiving numerous automated calls a day from Sallie Mae. When I finally got a person I found out that a loan disbursement had been made to University of Phoenix in my name but I had never actually used this money. I dropped out of school and paid the balance owed for the time I did attend.

I have since spoken with Sallie Mae as well as my other loan provider I am paying on and University of Phoenix is who hasn't answered my calls yet. I did some research and found I am not the first person to experience this.

Be aware of University of Phoenix and get everything in writing if they have you pay them and tell you the loan balance is paid. I now have to fight to fix something I never knew was a problem until now. And my credit is what is getting ruined because of this.

This report was posted on Ripoff Report on 03/09/2011 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/University-of-Phoenix/Troy-Michigan-48098/University-of-Phoenix-University-of-Phoenix-Loan-Disbursement-Fraud-Troy-Michigan-704541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Ms. Bailey's false promise of help

AUTHOR: Mike - (United States of America)

She has no intention of helping you.  If you had posted this on the University's PhoenixConnect, she would have censored the comment off and banned you from further posting because it is "derogatory" against the univeristy...err...I mean because it violates PhoenixConnect's guidelines.  She won't help you either because she is too busy monitoring and censoring students in that forum.  Take what money you have left and RUN!  Go to another school with a better reputation.
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#2 UPDATE Employee

Office of Dispute Management

AUTHOR: Uofphoenix - (U.S.A.)

Hello,

I'm sorry to hear about your situation. If you would like, please contact the Office of Dispute Management at UofPhoenix@phoenix.edu or 602-557-5566. They will be able to assist you with your situation.

Kind regards,

Libby Bailey, Sr. Student Relations Administrator
for the University of Phoenix
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