- Report: #912017
Report - Rebuttal - Arbitrate
Complaint Review: University of Phoenix
University of PhoenixPhoenix, Arizona Internet United States of America
University of Phoenix Financial Aid Rip Off , Internet
I requested a leave of absence to concentrate on some health issue and academic advisor did get the form submitted in time and it was not approved. So i called and had her to do it over. In the mean time I stayed in contact with both my academic and financail advisor concerning my financial aid because I knew that I could not afford any out of expenses, I relied on financial aid to help me through my schooling.
November 2011 I recieved a letter from financial aid saying that I owed 1380 for class that I had not even taken yet. My financail advisor informed me I had been awarded to much aid money and my remaining balance wass returned to the lender.
I would always calculate my financial aid myself and I know I had enough money to cover the last class that I had taken and I did not start another class. My complaint is that phoenix was paid the money for my class and now they are saying that I owe them this money bcause my finanacial aid wass not earned. My account is now in collections because I have no money to pay this bill and I was 18 credits away from finishing my bachelors degree where I would have graduated this July 2012.
I think phoenix and their financial department should be held liable for the money they receive and the students that they mess over.
This report was posted on Ripoff Report on 07/14/2012 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/University-of-Phoenix/internet/University-of-Phoenix-Financial-Aid-Rip-Off-Internet-912017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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