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  • Report: #1006816

Complaint Review: University of Phoenix

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  • Submitted: Thu, January 31, 2013
  • Updated: Tue, February 05, 2013

  • Reported By: Stephanie — Brooklyn New York U.S.A.
University of Phoenix
3157 E. Elwood phoenix, Arizona United States of America

University of Phoenix Fraud Rip Off Scam phoenix, Arizona

*UPDATE Employee: Office of Dispute Management

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I signed up with the UoP back in 2009, originally I called to just inquire information and was kind of pushed into this.  At the time I was told to apply for Financial Aid as well as fill out paper work for a loan from Wachovia Bank.  I wanted to wait for the Financial Aid to be approved but the loan came in first. 

I attended the school for a little bit over 2 months and then just dropped out other than finding out this degree would be of no use in my State, I was going for Early Education and I asked if the Degree would be good in my State and was told immediately yes.  Soon after doing a bit of research I found that my State does not accept this degree.  The classes didnt seem to deal with early education.

Since then, I have had bad credit due to this school.  I am in the process of disputing the fees that they are claiming to charge me.  The course cost $2210.00 they received $1750.00 from the Loaner (in which I am paying off as of now) University of Phoenix is trying to tell me I owe them $1105.00.  I have been back and forth with one of their Financial Adviser's for over a week now and from the beginning I have been circled talked.  They keep coming up with these crazy fees.  they sent me a screen shot of how much I "owe" and on the screen shot in which I have in an email clearly states $229.69 owed by the Student, but when I do the math, the fees of the course and what they received from the lender I get a balance of $460.00.  They claim to have sent me in 2010 306.25 that was excess money which I never sent a dime to them and now they are telling me I owe that 306.25 on top of the 229.69 and some how come up with an amount of $1105.00. 

I am not going to pay them 1105.00 on top of paying the lender back $1750.00.  That is more than the actual course fee itself.  I have been trying to make them understand but I think I am going to look into an attorney.

Any advise legal or from a former student who has been through this please feel free to comment.

i do not recommend them to anyone and I am now trying to just clear this off of my credit report. 

This report was posted on Ripoff Report on 01/31/2013 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/University-of-Phoenix/phoenix-Arizona-85034/University-of-Phoenix-Fraud-Rip-Off-Scam-phoenix-Arizona-1006816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Office of Dispute Management

AUTHOR: Uofphoenix - (U.S.A.)

Hello:

I'm sorry to hear you're upset. If you believe your balance is inaccurate, I would be happy to assist you with filing a formal grievance. Please contact me at libby.bailey@phoenix.edu for assistance.

Libby Bailey, Dispute Operations Manager
University of Phoenix
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