- Report: #897814
Report - Rebuttal - Arbitrate
Complaint Review: Unleash solar
Unleash solar20472 Crescent Bay Drive, Suite 100 Lake Forest, California United States of America
Unleash solar installed slooy and wavey array, send undertrained installers to jobsite unprepared Lake Forest, California
*General Comment: Cheaper install price
*Consumer Suggestion: Poor installation
*UPDATE Employee: Absolutely Wrong
*UPDATE Employee: Nonsensical Descriptions/Complaint
*UPDATE EX-employee responds: Things haven't changed 09/01/2012
*Author of original report: Unleash solar
Job 2 was even worse, 3 different installers from Unleash came to a job with a concrete tiled roof, but not a single one brought any ladder at all, we had to ask the customer to borrow one, he looked as us in clear dissapointment but still was kind enough to lend us a 6 foot painting ladder from his garage. It fell about 3 foot short and forced us to climb on the roof top in a very unsafe way.The we found we did not have the proper hardware to elevate or mounting rails. After 2 hours of trial and error using 20 to 30 washers in a vain attempt to paise the track, we left, leaving the customer with about 8 to 10 broken tiles. This job too no lead installer used any form of fall protection at all and it was the most embarrassing two jobs in solar any one could think of. I thank God I was not the lead installer on these two jobs and I would highly recommend to any installer to be aware of this company as they have no NABCEP or Leed certified installers what so ever.
The company it self had me come to work 6 times when no jobs were ready , then refused to pay for those hours when I finally got to sick of the whole circus act and choose to leave. Orange country residents beware, Unleash Solar is the worst and most unprofessional company I have ever seen and disgrace the industry of solar with extreme sub standard hiring and installing practices, pending the outcome of the check they have said they will mail to me. Personally I hope they never send it so that can file a complaint against them for failure to pay an employee.
As for me I have graduated PV1 and 2, passed Nabcep entry level exam and hold a federal OSHA 10 Cert.
I am at this point ready to submit the photos I took to the state Board , OSHA and the EDD. and file formal complaints against this solar Company. I truly hope some one from OSHA reads the reports and Emails me for the pictures and that this company will be forced to come into compliance or get out , we already have enough inscrutable solar company's in the U. S.
This report was posted on Ripoff Report on 06/14/2012 07:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Unleash-solar/Lake-Forest-California-92630/Unleash-solar-installed-slooy-and-wavey-array-send-undertrained-installers-to-jobsite-un-897814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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