- Report: #904297
Report - Rebuttal - Arbitrate
Complaint Review: UnlockItNow.com
UnlockItNow.comInternet United States of America
UnlockItNow.com Scamming liars. Stole my money! Internet
I had a LG Optimus Sol which was given to me by a friend at LG and was locked to a network. I paid UnlockItNow.com $20 for a unlock code which was promised to me.
After a few days I received an email saying that they couldn't find a code for me and whether I would prefer to have a bypass sim (for $20 but which costs only a few dollars elsewhere) or just have a refund.
I initially asked for the sim but then realised my mistake and retracted and asked for a refund immediately after.
A few days later, I received an email saying that a sim had been despatched upon which I replied that I wanted a refund.
They told me to wait for the sim and send it back when I receive it. I did not receive it at all.
Despite constant emails, they kept on telling me to wait. Only after about a month, I was told that I would be given a refund. But they still haven't given me a refund after 4 months of me trying to contact them.
No matter which email address I send to or use their ticketing system, I get nothing back from them, only computer generated emails saying that my queries will be answered shortly.
They are highly unprofessional and I would advise everyone to stay away from them.
With their constant lying and their petty thievery, they are best avoided!
This report was posted on Ripoff Report on 06/28/2012 03:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/UnlockItNowcom/internet/UnlockItNowcom-Scamming-liars-Stole-my-money-Internet-904297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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