- Report: #793766
Complaint Review: Ural Hill Sled Dogs
| Ural Hill Sled Dogs 4079 Route 16
East Hardwick, Vermont United States of America |
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Ural Hill Sled Dogs Matt Preston Alaskan Malamute and Husky breeder in East Hardwick, VT is nothing more than a puppymill trying to make a quick buck by breeding and selling dogs with mental defects and covered with fleas. East Hardwick, Vermont
*Consumer Comment: Matt & Tammy are Awesome! Barron's the Best!
*Consumer Comment: Ural Hill Misrepresented!
*Consumer Comment: Not a Puppy Mill
*Consumer Comment: As an owner of 3 Ural Hill Sled dogs
*Consumer Comment: A puppy mill???? Really?
*Consumer Comment: Happy in Montgomery Vermont
*Consumer Comment: We love our new puppy from Ural hill sled dogs!
*Author of original report: Yes it is a sad and broken world, very sad
*Author of original report: Ural Hill Holiday Advertisement???
*REBUTTAL Owner of company: Please come and see our Kennel for yourself
*REBUTTAL Owner of company: Merry Christmas from Ural Hill Sled Dogs
*REBUTTAL Owner of company: consumer terrorism
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They also charge a state sales tax for the animal unless you are willing to pick it up in Jefferson, NH at tractor supply. I ended up calling the Hardwick Police on these people.
This report was posted on Ripoff Report on 10/31/2011 04:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ural-Hill-Sled-Dogs/East-Hardwick-Vermont-05836/Ural-Hill-Sled-Dogs-Matt-Preston-Alaskan-Malamute-and-Husky-breeder-in-East-Hardwick-VT-i-793766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Matt & Tammy are Awesome! Barron's the Best!
AUTHOR: RedBarron - (United States of America)
SUBMITTED: Thursday, January 24, 2013
#2 Consumer Comment
Ural Hill Misrepresented!
AUTHOR: Kathryn - (United States of America)
SUBMITTED: Wednesday, January 02, 2013
I find it infuriating that a biased and inaccurate (not to mention badly written) report like the one that pops up when a person Googles "Ural Hill" can't be removed except through costly litigation. All the dogs at Ural Hill are loved and cared for. The place is clean and bright. Matt and Tammy Preston have created something wonderful at Ural Hill. If you have any doubts you should go see the place for yourself.
#3 Consumer Comment
Not a Puppy Mill
AUTHOR: Andrew - (United States of America)
SUBMITTED: Tuesday, November 20, 2012
I read into puppy mills as I've never seen one up close. The are vile & overpopulated, I'd agree on this fact. What I don't agree with is the statement that Ural Hill is a Puppy Mill. I don't think they could be any further away from being a one!
I carefully checked Maniitok over for fleas and any other apparent issues, I couldn't find any. He was flawless and beautiful.
Surveying the grounds on which the puppies are raised, I found a large outdoor area for them to play in with their Mother, complete with a doggy door to their inside quarters! Again, how does that translate to a Puppy Mill in terms of conditions? It doesn't in my opinion.
I had contacted Matt on numerous occasions by email, he was always quick to reply and polite. When I met him in person, my hunch was confirmed. If I ever acquire another puppy and want either a Malamute or a Husky, my destination will be Ural Hill Sled Dogs.
#4 Consumer Comment
As an owner of 3 Ural Hill Sled dogs
AUTHOR: Tammy - (United States of America)
SUBMITTED: Tuesday, October 02, 2012
On the first trip to Ural Hill we were introduced to Charger a stud of Matt and Tammy's whom they were selling at the time but only to a good family because they wanted to keep him, but for personal reasons they could not. That day Charger came home with us. He was well trained, never pulls when on a leash, very mild temperament, and extremely lovey. Charger was almost 1 years old when we brought him home, if Matt and Tammy were running a puppy mill there is no way that Charger, who is a puppy of Bison and Mishka, and lived at Ural Hill his whole life, would act as good as he does.
That day we also picked out the one planned puppy we wanted to purchase who is also Charger's sister of a different litter. We named her Meeka. Matt informed us that if Charger did not get along with our cat he would take him back, we were also informed up front that the money would not be returned. Before going back Ural Hill to pick Meeka Tammy contacted us and asked how Charger was adjusting and if he got along with the other animals okay. Upon picking up Meeka, we were provided with a little bit of food and a toy for the car ride home, and they made sure we had no questions about our new puppy before bringing her home.
A few months later after my daughter came home from college we decided to give Matt and Tammy a call and see if they had any puppies available, preferably Huskey and Red in color. Matt said that they only had Malamutes available and there was one left that originally Matt wanted to keep but ended up having to sell her as well. Matt was very happy that we took an interest in her because of our past experience with purchasing puppies from their facility, and because he knew she would be in a great home. The next day we went and picked our Malamute Sadie. Upon picking up Sadie we saw Matt implant her home again tracking device, that are implanted in all the puppies before they leave. The cost of the device is included in the puppy price and it only costs a one time 20 dollar activation fee which paid to Home Again. All of our dogs purchased from Ural Hill Sled Dogs are extremely intelligent, yet sometimes need the encouragement and motivation from the owner to get them to show their intelligence.
Meeka is very vocal as with Sadie and at times they can sound mean, but knowing the breed and the individual dog is key to understanding the difference between inbreed of puppies and the neglect of the owner. No puppy comes ugly, it is just like no baby is born serial killer. How the dog is treated and raised is what makes the personality and behavior of the dog.
Being willing to put a dog down is not an okay alternative you should've just brought the dog to an animal shelter where it would've be treated properly and fixed from the damage you caused. And you could have dropped off the puppy when you picked the one you purchased from an animal shelter, that probably had not been properly taken care of and has a higher possibility of being inbreed and mixed breed.
Paypal fees are strictly to hold the puppy, and when you pick up the puppy it comes off the purchase price.
All of our dogs have wonderful temperaments and are the friendliest dogs you will ever meet, and all come with blood line paperwork upon being fixed.
I would recommend Ural Hill to anyone that is interested in a well adjusted puppy and who is willing to put in the time it takes to raise and care for such a needed breed. The next time my family needs a puppy we will be in contact with Matt and Tammy because we feel that if we're going to spend this much on a dog it is well worth it to get the puppy from Ural Hill.
#5 Consumer Comment
A puppy mill???? Really?
AUTHOR: Emmi - (United States of America)
SUBMITTED: Friday, March 23, 2012
#6 Consumer Comment
Happy in Montgomery Vermont
AUTHOR: Chris P - (United States of America)
SUBMITTED: Saturday, December 31, 2011
I am also very happy with my puppy. Wolfie is 6 months old now. He was very easy to house train, and does not have any behavioral problems. He goes everywhere we go and is great in a vehicle. This woman should have done some research on malamutes before purchasing one. They are high energy dogs requiring plenty of exercise. They are also very vocal. They are very intelligent and require plenty of attention from their owner. In my experience there is no such thing as a bad dog only bad owners.
It bothers me that she would even think about putting that puppy down. It is not the dogs fault that she couldn't train him properly and he should not be punished for it. I hope she brought the puppy back to Matt and Tammie or found him a good home somewhere else.
When I purchased my puppy from Matt and Tammie His shots were all up to date and they provided me with records of this. So to sum it all up in my opinion Matt and Tammie are reputable breeders, and I am very happy with my puppy.
While I believe strongly in free speech I am not impressed with this site. They get people to write these ridiculous complaints and then want $2000 to "arbitrate". That seems like extortion to me.
#7 Consumer Comment
We love our new puppy from Ural hill sled dogs!
AUTHOR: Samantha - (United States of America)
SUBMITTED: Sunday, December 04, 2011
Matt and his daughter were so friendly and happy to help us with anything we needed to make our new baby "Layla" happy in her new home.
We were able to meet all of their beautiful dogs. They were happy and healthy. Plenty of room for them to run and play. The puppies were clean and normal happy puppies.
Can not believe the original poster could in any way have anything negative to say about Ural hill.
Layla is already right at home with our 12 year old dog. She is perfect. I will always recommend Matt and his family to others.
They obviously love all of their dogs. They are very well taken care of. It's sad when one person who may not have done the research for this very special breed can't handle high energy of the Malamute.
Thank you so much Matt. Layla is so happy and so sweet. We love her to pieces!
Samantha
#8 Author of original report
Yes it is a sad and broken world, very sad
AUTHOR: Ripped Off in VT - (United States of America)
SUBMITTED: Sunday, November 27, 2011
As for the business's so called "honesty and integrity", I fail to see it. No where in their ads for any of their dogs do they say the dogs are line-bred, maybe they all are not line-bred, but this particular litter was. If they in fact had "integrity" and "honesty", one would think that fact would of been disclosed.
As for documentation of "extreme" efforts to "appease": just two more words that they should look up in the dictionary. I dont think telling someone to travel X amount of miles to return an animal that has extremely negative behaviors and that if you do, they are not going to return your money anyways, is trying to "appease" anyone other than themselves.
Yes, I was stupid for purchasing and paying for a dog via the internet, but I am not stupid enough to drive X amount of miles to "give" the dog back without reimburment.
As for their words and statements about "terroist tactics" and "consumer terroist", I had to laugh, (funniest part of this whole matter), these people obviously are over the top and yes "it is a sad and broken world" that is why I called the police on them, they are not "all there".
Yup, I have learned my lesson, it cost $900, but I now have a wonderful dog that I purchased from the local Animal Shelter that is totally awesome!!! I couldnt be happier !!!
Karma
#9 Author of original report
Ural Hill Holiday Advertisement???
AUTHOR: Ripped Off in VT - (United States of America)
SUBMITTED: Saturday, November 26, 2011
There are scammer's everywhere and most of them try to say things to make themselves and their products look and sound good even if they know they are lying which Ural Hill Sled Dogs is doing here in their "Advertisement".
Believe them if you want to learn a good lesson. Believe me if you are smart!
I believe in Karma.
#10 REBUTTAL Owner of company
Please come and see our Kennel for yourself
AUTHOR: matt - (United States of America)
SUBMITTED: Saturday, November 26, 2011
#11 REBUTTAL Owner of company
Merry Christmas from Ural Hill Sled Dogs
AUTHOR: matt - (United States of America)
SUBMITTED: Saturday, November 26, 2011
#12 REBUTTAL Owner of company
consumer terrorism
AUTHOR: matt - (United States of America)
SUBMITTED: Friday, November 25, 2011
well as our consumers - not one complaint. Part of our mission as people is to conduct business with honesty and integrity. It is greiving for us that a consumer can make false accusations and use abusive language and threats to try to get their money back and keep a puppy! It is also grieving that they can post whatever they want to try to destroy a business, and that this forum doesnt care - unless you want to pay them $2000 to litigate! We have documentation of extreme efforts on our behalf to appease this woman. No puppy or money has more value than fair human treatment - what consumer terrorists are doing seems nothing short of criminal. We ask that consumers and businesses beware of those out there using terrorist tactics to get their way in life. It is clearly a sad and broken world we live in.

