• Report: #130265

Complaint Review: Urban Florist

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  • Submitted: Sat, February 05, 2005
  • Updated: Sat, February 05, 2005

  • Reported By:st catharines Ontario
Urban Florist
657 Moberley Road Vancouver, British Columbia Canada
  • Phone: 888-244-4531
  • Web:
  • Category: Florists

Urban Florist - urbanflorist.com did not deliver and the attempted billing fraud! Vancouver British Columbia

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Ordered flowers and a gift basket. Flowers delivered, but gift basket was not. Called and was told that they had a problem with the supplier and it would arrive shortly. It never did arrive. Couldn't get through to a person on subsequent phone calls, but left messages, also e-mailed. Absolutely no response from the company! Visa bill arrived and we had been billed for both orders. Not only that, but this Canadian company billed us (Canadians) in US dollars which added a nice little percentage to their profit! Even though the website specifically said "Canadians billed in Canadian funds".

Surprisingly it has now been changed to read "prices in US dollars"! Luckily my credit card company is taking care of it and will refund my money at the expense of "Urban Florist".

SJ Murphy
St. Catharines, Ontario
Canada

This report was posted on Ripoff Report on 02/05/2005 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Urban-Florist/Vancouver-British-Columbia-V5Z-4B2/Urban-Florist-urbanfloristcom-did-not-deliver-and-the-attempted-billing-fraud-Vancouve-130265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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