- Report: #133752
Report - Rebuttal - Arbitrate
Complaint Review: Urban Florist
Urban Florist657 Moberly Rd Vancouver, British Columbia Canada
Urban Florist Ripoff! Flowers not timely delivered. Order cancelled. No refund received yet! Vancouver British Columbia
*Consumer Comment: Demise of Urban Florist?
*Author of original report: still waiting for a refund!
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Urban Florist's customer service is a joke! After being on hold for extend periods and not getting through, I was able to leave a voicemail message. I cancelled the order via e-mail. Still no response.
I finally received a return phone call from someone named Rebecca who told me a merchant credit would be issued. That was over 30 days ago and I'm still waiting for a refund as I used my ATM debit card to pay for the flowers. I have contacted my bank who is investigating the claim.
San Diego, California
This report was posted on Ripoff Report on 03/04/2005 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Urban-Florist/Vancouver-British-Columbia-V5Z4B2/Urban-Florist-Ripoff-Flowers-not-timely-delivered-Order-cancelled-No-refund-received-133752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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