- Report: #125539
Report - Rebuttal - Arbitrate
Complaint Review: Urban Florist
Urban Florist657 Moberly Road Vancouver, British Columbia Canada
Urban Florist, Aka: Urban Baskets, Urban Flower & Basket does not deliver product, difficult/impossible to receive refund, does not answer or return phone calls emails or phone messages Vancouver British Columbia
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
They did not deliver the product, and 11 days after I placed my order, I was still having a great deal of difficulty contacting them. At first, their e-mail box was full and my messages would bounce back, but they never answered subsequent (multiple) messages that I later got through to them.
I could not contact them on their phone line at all using the phone # they list for customer support, but I found other numbers for their company that eventually an employee answered. They acted surprised that I wanted to cancel my order but claimed that they would refund my credit card bill.
I've just contacted them again (after more difficulty - their phone lines loop endlessly when you make a "selection" on the key pad, or your call is transferred to an already full message box), and the refund has not yet gone through, and I'm wary of ever being refunded now that I've seen some of the better business bureau and bad business bureau reports that others have posted about Urban Florists.
Vancouver, British Columbia
This report was posted on Ripoff Report on 01/03/2005 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Urban-Florist/Vancouver-British-Columbia/Urban-Florist-Aka-Urban-Baskets-Urban-Flower-Basket-does-not-deliver-product-difficu-125539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.