• Report: #129610

Complaint Review: Urban Florist

  • Submitted: Mon, January 31, 2005
  • Updated: Mon, February 14, 2005

  • Reported By:Kingston Ontario
Urban Florist
657 Moberley Road Vancouver, Ontario Canada

Urban Florist Terrible flowers, even worse customer serice Vancouver British Columbia

*Author of original report: Update This company is a big scam

*Author of original report: Update This company is a big scam

*Author of original report: Update This company is a big scam

*Author of original report: Update This company is a big scam

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This company is the pits.

The flowers were terrible and not at all what the website show, the price was is US dollars, and there was no gift card. When we called to complain it took hours to get to a real person. The only way was to use the website chat link.

They state "100% Satisfaction Guarantee" but what they mean is that they will tell you when you are satisfied. They offered to send new flowers(after hours put in trying to contact them and negotiating with several people) but the occaision had passed and I preferred a refund. Apparently MY satisfaction is not guaranteed as they flat out refused.

I wish I had read this site before I ordered. Do not order from this site if only because of the crappy customer service.

Tory
Kingston, Ontario
Canada

This report was posted on Ripoff Report on 01/31/2005 04:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Urban-Florist/Vancouver-Ontario-V5Z-4B2/Urban-Florist-Terrible-flowers-even-worse-customer-serice-Vancouver-British-Columbia-129610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Update This company is a big scam

AUTHOR: Tanzola - (Canada)

From the Vancouver Better Business Bureau:

Urban Florist
657 Moberly Rd
Vancouver, BC V5Z 4B2

General Information
Principal: Alif Somani, Owner

Additional Doing-Business-As Names:
Urban Flowers & Baskets
Artisan Florists


There are similar complaints on the net about Artisan Florist. This company is a big scam. From what I can tell the parent company is called Vancouver Flower Co. Bell canada lists their number : 604-677-8191 or 604-876-3633

Give them a call.
Respond to this report!
What's this?

#2 Author of original report

Update This company is a big scam

AUTHOR: Tanzola - (Canada)

From the Vancouver Better Business Bureau:

Urban Florist
657 Moberly Rd
Vancouver, BC V5Z 4B2

General Information
Principal: Alif Somani, Owner

Additional Doing-Business-As Names:
Urban Flowers & Baskets
Artisan Florists


There are similar complaints on the net about Artisan Florist. This company is a big scam. From what I can tell the parent company is called Vancouver Flower Co. Bell canada lists their number : 604-677-8191 or 604-876-3633

Give them a call.
Respond to this report!
What's this?

#3 Author of original report

Update This company is a big scam

AUTHOR: Tanzola - (Canada)

From the Vancouver Better Business Bureau:

Urban Florist
657 Moberly Rd
Vancouver, BC V5Z 4B2

General Information
Principal: Alif Somani, Owner

Additional Doing-Business-As Names:
Urban Flowers & Baskets
Artisan Florists


There are similar complaints on the net about Artisan Florist. This company is a big scam. From what I can tell the parent company is called Vancouver Flower Co. Bell canada lists their number : 604-677-8191 or 604-876-3633

Give them a call.
Respond to this report!
What's this?

#4 Author of original report

Update This company is a big scam

AUTHOR: Tanzola - (Canada)

From the Vancouver Better Business Bureau:

Urban Florist
657 Moberly Rd
Vancouver, BC V5Z 4B2

General Information
Principal: Alif Somani, Owner

Additional Doing-Business-As Names:
Urban Flowers & Baskets
Artisan Florists


There are similar complaints on the net about Artisan Florist. This company is a big scam. From what I can tell the parent company is called Vancouver Flower Co. Bell canada lists their number : 604-677-8191 or 604-876-3633

Give them a call.
Respond to this report!
What's this?
Report & Rebuttal
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