• Report: #126739

Complaint Review: Urban Florist

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  • Submitted: Mon, January 10, 2005
  • Updated: Mon, January 10, 2005

  • Reported By:Chemainus British Columbia
Urban Florist
657 Moberley Road Leg-in-Boot Square Internet Canada
  • Phone: 888-244 4531
  • Web:
  • Category: Florists

Urban Florist charged nearly $100.00 Can for undelivered flowers Vancouver Canada

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I ordered flowers by phone Dec 18. When they were not delivered in 2 days, I phoned again on the 20th and reordered.

The flowers did not come by the end of the day (my anniversary) so I phoned and asked them to cancel the order. I spoke with a woman named Rebecca.
I was told by phone that I could go to my bank and have them put in effect a "stop payment." I was told that I would be sent a gift certificate notice by email entitling me to a dozen roses That notice never came

When I went to the bank, they said I could not stop payment through the bank.

I tried to call back but this was just before Christmas and I could not get through.

I sent an email but did not receive an answer.
I received my visa bill today hoping that I hadn't been charged.

But alas, I was dinged in U.S. funds of all things.

Tom
Chemainus, British Columbia
Canada

This report was posted on Ripoff Report on 01/10/2005 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Urban-Florist/internet/Urban-Florist-charged-nearly-10000-Can-for-undelivered-flowers-Vancouver-Canada-126739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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