• Report: #131449

Complaint Review: Urban Florist

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  • Submitted: Tue, February 15, 2005
  • Updated: Wed, February 16, 2005

  • Reported By:Saratoga, California
Urban Florist Internet U.S.A.
  • Phone: 888-244-4531
  • Web:
  • Category: Florists

Urban Florist ripoff did not deliver Valentine's Day flowers Internet

*Author of original report: Finally Delivered

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I ordered flowere for my wife for Valentine's Day and by 5:30 when they had not been delivered I tried to contact Customer Service. After about ten to fifteen minutes my call was disconected due to "unexpectedly heavy call volume" I called back and this time I waited about one hour and never was able to contact anyone. The automated message suggested I could contact them on "live chat" not so! I have called Mastercharge and put a stop on the bill but I suspect that this is not over yet>

Saratoga,, California

This report was posted on Ripoff Report on 02/15/2005 12:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Finally Delivered

AUTHOR: Maurice - (U.S.A.)

I put a hold on my credit card and found out that they had charged twice for the order and I was able to get that stopped. They didn't even send a request to the local florist until the morning of the 15th of Feb. When the florist delivered the flowers I refused the late delivery. Since then I received an email telling me that there is a $15.00 charge fro cancellation and probally a charge for the wire transfer.
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