Report: #131449

Complaint Review: Urban Florist - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, February 15, 2005
Updated: Wed, February 16, 2005
Reported By: — Saratoga, California

Author Confirmed

Why?

Urban Florist urrbanflroist.com Internet U.S.A.

Phone: 888-244-4531
Web:
Category: Florists

Urban Florist ripoff did not deliver Valentine's Day flowers Internet

*Author of original report: Finally Delivered

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I ordered flowere for my wife for Valentine's Day and by 5:30 when they had not been delivered I tried to contact Customer Service. After about ten to fifteen minutes my call was disconected due to "unexpectedly heavy call volume" I called back and this time I waited about one hour and never was able to contact anyone. The automated message suggested I could contact them on "live chat" not so! I have called Mastercharge and put a stop on the bill but I suspect that this is not over yet>

Maurice
Saratoga,, California
U.S.A.

This report was posted on Ripoff Report on 02/15/2005 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/urban-florist/internet/urban-florist-ripoff-did-not-deliver-valentines-day-flowers-internet-131449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Finally Delivered

AUTHOR: Maurice - (U.S.A.)

SUBMITTED: Wednesday, February 16, 2005

POSTED: Wednesday, February 16, 2005

I put a hold on my credit card and found out that they had charged twice for the order and I was able to get that stopped. They didn't even send a request to the local florist until the morning of the 15th of Feb. When the florist delivered the flowers I refused the late delivery. Since then I received an email telling me that there is a $15.00 charge fro cancellation and probally a charge for the wire transfer.
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