- Report: #166776
Report - Rebuttal - Arbitrate
Complaint Review: UrbanFlorists
UrbanFlorists657 Moberley Road Vancouver, British Columbia Canada
UrbanFlorists ripoff, overcharged my bill than what my invoice was stated!! flowers were sent to a Hospital and not my G/F!! Vancouver, British Columbia, Canada Vancouver British Columbia
I ordered these flowers on November 30th, 2005!! So this makes me even more irate, so I call them back and just let my frustration out, of course without telling them my invoice #.. But they sure heard alot of profanity!! I also called that guy Alif thanks to everyone posting his #'s, and left a long cussing message for him too!!
Also, I read everyone elses reports about overcharging! I called my bank, and see that the charge was 5.00 over than my invoice statment I recieved in my email, this is completely illegal, and believe me I will contact everyone I know, which is alot of laywers and Gov't officals!!! Now the flowers wont make it to my g'f, and this is the worst experience I have ever had!! Who lets a terrorist do business in Canada? Attached below is a copy of the email that they sent me!! I clearly told them the address of my recipient which is a residential address and not a damn Hospital! This is absurd and unacceptable!!! I called again and wanted something done about this, so I called some guy that works at the company and tells me FedEx messed up or something! So I called FedEx International myself, and they explain to me that no orders with that name or address has gone out!! Be aware people, do not buy flowers or a damn thing from this place!! All they do is take your money and screw you in the ass!! Seems like their testimonials are made up by the terrorist Alif Sommani himself!!!! I also filed a complaint on FTDs website b/c they sponser those morons! I wont quit till this company goes down the drain, just believe me. I will use all my resources, and they will be sorry!!!!
You placed an order with us Nov 30th to be sent to a hospital Dec 3rd.
However, the patient had already left the hospital. Is there an alternative address we can send this to? Please e-mail us or call in our customer service weekdays 9am - 3pm Pacific Time 1-888-244-4531. Thanks.
Urban Florist Customer Service
This report was posted on Ripoff Report on 12/03/2005 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/UrbanFlorists/Vancouver-British-Columbia-V5Z-4B2/UrbanFlorists-ripoff-overcharged-my-bill-than-what-my-invoice-was-stated-flowers-were-s-166776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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