• Report: #71930

Complaint Review: UrbanQ QBate

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  • Submitted: Fri, November 14, 2003
  • Updated: Fri, November 14, 2003

  • Reported By:Tuthill South Dakota
UrbanQ QBate
http.//www.urbanq.com Internet U.S.A.

UrbanQ - QBate ripoff company did not follow through on rebates customer service was shameful Internet

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Placed order on June 2 of 2001, received items, promptly and properly sent in rebate forms. Checked the website and it stated that checks had been sent. Waited a month, emailed customer service asking where my checks were.

I received a form letter stating that there was a mixup in the check printing step, and that as soon as they figure out who was paid, and who was not, I would receive my checks.

I checked the website again, this time it stated that my rebates were being processed. A few weeks later, it was back to 'check sent'. After another month, I emailed customer service, and again received a similar form letter stating the same thing as above.

Now I can't even send emails to them as they bounce back saying address has permanent fatal errors. I'm getting nowhere.

I am owed rebates and would love to see my money. I ordered through them several months before this and the order was handled properly, and the rebate was sent, so I never expected such a huge ordeal.

I can only hope and wish that something is done about this situation. I feel I have been very patient and persistent in this situation, but enough is enough. I ordered from them in good faith and I expect they hold up their end of the bargain.

Lonna
Tuthill, South Dakota
U.S.A.

This report was posted on Ripoff Report on 11/14/2003 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/UrbanQ-QBate/internet/UrbanQ-QBate-ripoff-company-did-not-follow-through-on-rebates-customer-service-was-shame-71930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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