- Report: #1056910
Report - Rebuttal - Arbitrate
Complaint Review: Us Directory Internet yellow pages
Us Directory Internet yellow pagesPO Box 810625 boca Raton, Florida USA
Us Directory Internet yellow pages Lied to get my business then did what I clearly said I don't want to see happen. Absolutely no refunds. boca Raton Florida
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I was contacted over the phone by usdirectory.com to be listed online so people could find my website when looking for it. I was told it would cost $5.00 a month to be listed and $0.25 for every time someone went to my website. I told this person that it could end up costing a lot per month and didn't think I was comfortable with that. He told me they can cap it if I wanted. He then asked if I would be comforable with a $5.00 cap so I would never go over $10.00 per month. I told him I would agree to that because my concerns where that i didn't want to get some out landish bill for 100's of dollars.
I'm a very busy person like most of us are and hadn't followed up with my monthly statements for a few months, which I'm sure that's what they hope for. When I looked at the charges from usdirectory.com I was shocked to find charges through the ceiling. When I called to inquire about these charges I was told nothing could be done about it. When I explain to support that I was directly lied to to get my business she blammed me for not looking into their charges before I signed.
They say traffic was high for my advertising page, but nowhere can I find proof of this other then what they show in the back office. I have never had a call or have I had any traffic to my website as far as I can tell through my anylitics. When I asked support how I can have almost 700 people find me on your site and I get no traffic to my website or even a call. She had no answers for me. So, all I could do is cancel and lose 100's of dollars for nothing.
I thought that US DIRECTORY's was a reputable company, if there is such a thing any more.
This report was posted on Ripoff Report on 06/06/2013 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Us-Directory-Internet-yellow-pages/boca-Raton-Florida-33481/Us-Directory-Internet-yellow-pages-Lied-to-get-my-business-then-did-what-I-clearly-said-1056910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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