• Report: #923810

Complaint Review: Us Immigration .com

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  • Submitted: Tue, August 07, 2012
  • Updated: Wed, November 07, 2012

  • Reported By: Damian — Bellingham Washington United States of America
Us Immigration .com
Internet United States of America

Us Immigration .com I paid a completely unnecessary $149.00 for a service I didn't need to renew my green card. This is without doubt a complete scam and consumers should be forewarned against such unscrupulous hucksters, Internet

*UPDATE Employee: US-Immigration.com

*Consumer Comment: Us-immigration website misleading

*UPDATE Employee: US-Immigration.com

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 I paid a completely unnecessary fee of $149.00 for a service to renew my green card that I didn't need.

The service purports to offer you a service to renew your green card for $149.00. In fact all they do is transmit some very sparse details about your situation and then the Department of Homeland Security sends you a bill for $450.00!!

If this isn't a scam,con,rip-off, then I don't know what is? 

Sincerely,

This report was posted on Ripoff Report on 08/07/2012 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Us-Immigration-com/internet/Us-Immigration-com-I-paid-a-completely-unnecessary-14900-for-a-service-I-didnt-need-t-923810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

US-Immigration.com

AUTHOR: US-immigration.com - (United States of America)

We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms. We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost on our home page.

Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS or allowing to efile the forms.

If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. Please feel free to contact us for any further assistance.

Thank you,

American

Immigration Center

1-800-814-1555



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#2 Consumer Comment

Us-immigration website misleading

AUTHOR: ninty3saleen - (United States of America)

I too paid the 149.00 for a visa renewal. The website is made to look just like the us government site.The credit card page is made to look like a verification page and the 149.00 pricing is in a small box in the upper right hand corner of the page. Also there is not a confirm and pay page so you are charged when you click continue. This site is very misleading to say the least.  Shame on the people who run the site!!! Disputing the charges for a full refund through my bank. Everyone else who falls for this sham should do the same.

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#3 UPDATE Employee

US-Immigration.com

AUTHOR: US-immigration.com - (United States of America)

We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms. We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost on our home page.

Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.

If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. Please feel free to contact us for any further assistance.

Thank you,
American Immigration Center
1-800-814-1555



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