My wife and I needed our locks changed. We called in the yellow pages A Locksmith. come to find out there main office is in Atlanta, we life in Pompano Beach FL area. On the phone they said customer satisfaction is top notch and there prices are very competitive.
A young man showed up at the house ( I wsnt home from work yet) told my wife the price would be around 150-200 bucks. She says "no problem, let me call another locksmith in the area to make sure this is around the same amount they charge so to protect us from getting ripped off. He became upset and told her "trust me I'll treat youy right" "but if you decide not to use me, I'm going to charge you $50 for the show up cost. When my wife called the other locksmith, he told her $150. and my wife relayed the info to the locksmith. He says"no prob Ill do it for the same amount.
Well, when he was done I drove into the situation and my wife was upset, saying to the locksmith "you told me $150"? He was getting loud and I jumped in and asked what was going on, my wife explained the issue. I then jumped on the phone and called anothere locksmith and again was told $150 by this other company. The bill that "A locksmith" gave us??? $349.17. Of course I went nutts.
I told him Im not signing this and called the police, they came, we told them what happend and after 1 hour the service man told us $200. after this big big issue. We call the credit card company and guess what? they put the $349.17 through. I was pissed. We told the card company what had accured. Then I called "A Locksmith" and told them what happend they said the locksmith didnt' say anything to them and wouldn't help us. They were nasty on the phone aswell. About 5 min later the same tech that was at our house called and denied the $200 and said he has a signed sig of my wife at the $349.
Heres what they did. before the left they gave me 2 invoices one for 200 and one for 349, the invoice for $200?was invoice # 1040 and the one for $349? was invoice 1041. after the cops left he made a new invoice which was carbon copy (the original one), that was not signed lol (moron) and claimed he had a yellow copy of this. So not only did they "high gross" us, they put a fraudulant unauthorized charge threw, and forged our signature.
I then called the police again, and told them what happend. They were floored that they did this. So they siad they will 100% back the story up with the police report.
For all you reading this we are going to take legal action for the credit card fraud and forger.y
DO NOT HIRE THIS COMPANY!!!!!! YOUVE BEEN WARNED.
Thank God for this web-site. I will continue to tellyou the out come.
lighthouse point, Florida