• Report: #830258

Complaint Review: Usenet.nl

  • Submitted: Sat, January 28, 2012
  • Updated: Sat, January 28, 2012

  • Reported By: ChristinS — Alhambra Illinois United States of America
Internet United States of America

Usenet.nl Usenet 14 day "free" trial - then billed me over 99 Euros San Marino, Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I signed up for a 14 day free trial to download a file I needed to view for a school project and to try out their service.  Their software sucked and I tried to cancel my supscription through Paypal and they still managed to charge me over 99.00 EUR

They claim they sent emails warning me I was at the end of the trial - I never received those how convenient...

I also never would have knowingly agreed to over a $130 dollar charge at the end of a "free trial" which means they willfully hide this.  I assumed when signing up for a subscription after free trial it would be their monthly plan - not over 130 dollars at once. 

When I called customer service she gave me the runaround, could barely understand me (I had to keep spelling things over and over for her) and then told me there is nothing she can do because I agreed to these terms - BULL.

I have filed a complaint with Paypal and will see if they hold up my dispute... I hope so because these people have done this before and I should have done my homework before agreeing to a trial.

This report was posted on Ripoff Report on 01/28/2012 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Usenetnl/internet/Usenetnl-Usenet-14-day-free-trial-then-billed-me-over-99-Euros-San-Marino-Internet-830258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Usenet.nl

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?