• Report: #937607

Complaint Review: Utah Bouncy Houses

  • Submitted: Thu, September 06, 2012
  • Updated: Thu, September 06, 2012

  • Reported By: Desi L — Lehi Utah United States of America
Utah Bouncy Houses
Saratoga Springs, Utah United States of America

Utah Bouncy Houses Utah Bouncy Houses LLC Warning, This Co. Is a No Show at your event!! Saratoga Springs, Utah

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We booked a bouncy house rental with this company for my son's first birthday party.  I booked it online and then they called me to confirm they received my reservation.  However, the day of the party, they didn't show up!  They didn't call, email, or notify me at all.  I tried many times to call the number listed on their website, and becuase it was after hours, the "office" was closed.  I find that strange because the number had the same prefix as my Verizon cell number. 

We waited for hours and they never called or showed.  We had 60 people there, including out of state family, and had no entertainment.  We had promised all the kids in attendance an awsome bouncy house to play on, they were very dissapointed.  Worse yet, my son will never turn 1 again, and because of this company, his first b-day was a total disaster.

I called the company on the next business day and spoke to Jason.  When I gave him my name and asked what happened, he didn't even ask for details.  He obviously knew who I was and what had happened.  However, he never once apologized, all he said was "Let me call my guys and see what the problem was, and I will call you back."  Of course I never heard from him.

There were so many bouncy house rental companies online, I chose this one because they were close to my home town and didn't have bad reviews.  I wish I would have chosen another co., and don't want anyone else to make the same mistake.  DO NOT book with this company, they are liars and unreliable.

This report was posted on Ripoff Report on 09/06/2012 02:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Utah-Bouncy-Houses/Saratoga-Springs-Utah-/Utah-Bouncy-Houses-Utah-Bouncy-Houses-LLC-Warning-This-Co-Is-a-No-Show-at-your-event-S-937607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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